Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Health Records
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday-Friday)
Job ref
362-A-25-7507052
Employer
Stockport NHS Foundation Trust
Employer type
NHS
Site
Stepping Hill Hospital
Town
Stockport
Salary
£24,937 - £26,598 pro rata per annum
Salary period
Yearly
Closing
23/10/2025 23:59

Employer heading

Stockport NHS Foundation Trust logo

Health Records Trainer/ Supervisor

Band 3

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

 


 

Job overview

Health Records Trainer/Supervisor

An exciting opportunity has arisen within the extremely busy  Health Records Department at Stepping Hill Hospital .  The successful applicant will belong to an important integrated Health Records service provided 365 days of the year.

This is a training and audit role, which supports a very busy fast paced   reception and clinic preparation team. The  ability to work on your own initiative to support the management of the  Health Records team and present a quality service to all users is  essential, you will also be required to work closely with the other members  of the management team. 

Full training  and support will be provided

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Main duties of the job

Knowledge of Health Records procedures and systems, specifically Patient Centre  is essential.  You must be organised, numerate, methodical and thorough with an  enthusiastic and motivated approach to work. People skills and acceptance  of constant changes in the workplace are essential. Staff management experience would be an advantage,  but more important will be people and organisational skills. 

To provide full and comprehensive training for existing and  new starters within the Health Records Department.

To provide ongoing  training, support and mentoring for new and existing staff performing across all  aspects of the very busy  reception and clinic preparation processes .

To undertake regular quality audits in line with departmental guidelines for the reception and clinic  preparation  process..  To maintain audit activity to the deadlines specified in the audit programme.

To partake in other audits (including case note tracking and the ‘Refer to Treatment’ process) for the Health Records department as directed by the Management Team

To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.

Flexibility with start and finish times maybe required on occasion to support  training requirements

To be part of the on call rota for Bank Holidays.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

•   Between 27-33 days of annual leave plus bank holidays

•   NHS pension scheme membership

•   Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go  further

•    NHS Staff discounts

•   Cycle to work scheme

•   Salary finance – for loans, savings, budget planning and tips on managing debt

•    Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

Within this role you will work closely with the Training  and Quality Assurance Manager, to help provide  training , support and audit  new and existing members of  the Health Records Clinic Prep & Reception Team who organise and provide all records functions within Health Records and Out Patients.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

To provide full and comprehensive training for all new starters within the Health Records Department.

To provide ongoing support and mentoring for new and existing staff performing all aspects of the clinic prep and reception process.

To undertake regular quality audits in line with departmental guidelines for the preparation and scanning of patient records.  To maintain audit activity to the deadlines specified in the audit programme.

To partake in other audits (including case note tracking and the ‘Refer to Treatment’ process) for the Health Records department as directed by the Management Team

To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.

Flexibility with start and finish times maybe required on occasion to support  training requirements

•    If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

please note this vacancy may close early due to high volume of applications.

Person specification

Qualifications

Essential criteria
  • Good general education - 5 GCSE's or equivalent experience

Knowledge

Essential criteria
  • Knowledge of Health Records procedures
  • Knowledge of excellent customer service
  • Clinic Prep, Reception or Audit Quality experience
Desirable criteria
  • Awareness of Data Protection, IG and standards for maintaining health records

Experience

Essential criteria
  • Familiarity with PAS
  • Customer Service experience

Skills & Abilities

Essential criteria
  • Calm and reliable under pressure
  • Ability to supervise a team
  • Keyboard and IT skills
  • Ability to multitask
Desirable criteria
  • Experience training staff

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNorth West BAMEDefence Employer Recognition Scheme (ERS) - GoldAccredited Menopause Friendly Employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrew McCray
Job title
Evolve System Administrator/Data Quality
Email address
[email protected]
Telephone number
01614195214
Additional information

Andrew McCray 0161 419 5214

Marinda Breddy - 0161 419 4343

 

If you have problems applying, contact

Address
Aspen House
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
Telephone
01614194720 ext.117081
Apply online nowAlert me to similar vacancies