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Job summary

Main area
Human Resources
Grade
Band 3
Contract
Fixed term: 12 months (12 months FTC)
Hours
  • Full time
  • Part time
  • Flexible working
  • Home or remote working
37.5 hours per week
Job ref
362-A-25-7576643
Employer
Stockport NHS Foundation Trust
Employer type
NHS
Site
HR, First Floor, Aspen House
Town
Stockport
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
01/12/2025 08:00

Employer heading

Stockport NHS Foundation Trust logo

Workforce Administrator

Band 3

Job overview

An opportunity has arisen within the Trust’s Employee Services Department for a Workforce Officer. You will be part of a busy but
friendly team striving to provide the highest quality service to its customers. As part of the Workforce team, you will be responsible for the accurate recording of personal and contractual information for employees of the organisation.
Your main responsibility will be to ensure that all relevant administrative systems are maintained in a timely and accurate manner, providing
helpdesk support and training and ensuring that all relevant processes are carried out in line with Trust policies.
You will use  the Electronic Staff Record (ESR), e-mail systems and other HR systems to provide timely and accurate provision of workforce information in line with agreed organisation requirements.

Main duties of the job

Main duties of the job
• To input staff information received from wards and departments via the Trust online forms into the Electronic Staff Record system
(ESR), in accordance with NHS terms and conditions including new starter information, staff post changes, leaver information, changes of personal details, in a timely manner.
• Have understanding of Trust policies and work closely with the Payroll team on statutory legislation.
• Liaise with managers, employees and HR advisors and other sections in the department to provide support and advice and clarification
of data, escalating issues to the Workforce Team Leader as appropriate.
• Prioritise own workload and that of the Workforce Apprentice to meet pay affecting deadlines.
• Provide customer focussed helpdesk support which may include email, telephone, face to face meetings.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

Work within the Employee Services Department to provide administrative support to the ESR teams. To liaise with wards and departments across the Trust to input information into the HR computerised database (ESR). Provide admin support to the Workforce team using Outlook and Excel,.  You will be customer focused and able to provide all aspects of administration duties including covering work colleagues as required.

Please Check Job Description attached.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person specification

Education & Qualifications

Essential criteria
  • Good educational background
Desirable criteria
  • Maths & English GCSE or equivalent

Knowledge

Essential criteria
  • Previous use/knowledge of Office products
  • ESR knowledge / experience
  • Knowledge of NHS T&Cs

Experience

Essential criteria
  • Previous experience in admin role
  • Experience of a customer service environment and following procedures
Desirable criteria
  • Helpdesk support

Skills

Essential criteria
  • IT & Spreadsheet Skills
  • Accurate / attention to detail
  • Motivation / working to deadlines

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNorth West BAMEDefence Employer Recognition Scheme (ERS) - GoldAccredited Menopause Friendly Employer

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Matthew Smith
Job title
Workforce Manager
Email address
[email protected]
Telephone number
0161 419 4609
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