Job summary
- Main area
- Nutrition and Dietetics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 362-A-25-7429792
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Kingsgate House
- Town
- Stockport
- Salary
- £24,937 - £26,598 pro rata per annum
- Salary period
- Yearly
- Closing
- 30/09/2025 23:59
Employer heading
Dietetic Support Worker
Band 3
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
An exciting opportunity has arisen for an enthusiastic and motivated Band 3 Dietetic Support Worker to join our Integrated Nutrition and Dietetic service at Stockport NHS Foundation Trust. The team has recently received funding to expand the team with an additional Dietetic Support Worker. This is based in our community Dietitian team at Kingsgate House. The team comprises of an Integrated Nutrition and Dietetic Service Lead, Team Lead, Clinical Lead Frailty Dietitian, Specialist band 6 dietitians, band 5 Dietitian, Dietetic Support Worker and Secretary. We are integrated service with the Acute Dietitian team based at Stepping Hill Hospital, as well as patient education colleagues.
The role will be focused on providing a high standard of dietetic care to community patients requiring nutritional support. There will be opportunities working alongside Dietitians in their specialist areas.
As a Support Worker you will be required to complete the Care Certificate programme. Professional development is encouraged through supervision, appraisal, mandatory training and CPD activities. Supervision is provided by senior clinical staff.
You will require to have access to a vehicle which can be used for work purposes or will be able to travel as required to meet the needs of the service. Please note not all office locations or client care bases maybe reached by public transport. Please state in your supporting statement how you will achieve this requirement.
Main duties of the job
The Integrated Nutrition and Dietetic Service is based across acute and community settings. This is primarily based in the community in Stockport.
The Dietetic Support Worker assists the Dietitians in certain aspects of this work including:
- Liaising with the Dietitians and following plans of care for patient follow up Actively participate within group education under the supervision of the Dietitian
- Data entry regarding product orders
- Assisting with the daily supply of dietetic products to patients in their own homes and working with the enteral feeding companies
- A working knowledge of different products and their clinical use is required.
- Assisting selected patients on the wards to choose preferred and clinically suitable food and drinks, under the supervision of a Dietitian.
- Responsible for the service ordering of supplies and consumables.
- Telephone calls to nursing homes regarding residents
- Electronic ordering of products
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Main Duties and Responsibilities
- To deal courteously and efficiently with incoming telephone calls from healthcare professionals, patients and members of the public.
- Liaise, where necessary, with Dietitians or action as appropriate
to role. - Office administration. Provide cover for some secretarial duties during leave
- Assist with the supply of therapeutic dietary products and equipment to the service.
- Check stock deliveries against delivery notes where required.
- Assist the Dietitians with monitoring of product supplier company performance against contract.
- Assist Dietitians with the arrangements for patients on tube feeds.
This may include completing computerised registration for the home feed service, telephone calls and emails to GP surgeries, liaison with acute Dietitians and the home feed service company. - Enter data as needed into tables.
- Provide follow-up support to selected patients who have been seen first by the Dietitian and monitor nutritional care plan this may be in clinics, patient’s own homes or nursing homes.
- Gather information for referrals made to the Dietitian
- Visit patient’s homes to undertake weight assessments
- Actively participate within group education under the supervision of the Dietitian
- Attend Trust mandatory training.
- Attend and participate in meetings as required
- Provide training on malnutrition universal screening tool/ nutritional screening where required.
- Support nutritional analysis using computer software, where required
- Adhere to the Health and Care Professions Council (HCPC) and British Dietetic Association (BDA)
Further details of the role, can be found in the attached job description and person specification.
If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person specification
education and qualifications
Essential criteria
- • G.C.S.E. or equivalent English and Mathematics Grade A-C
- • N/SVQ Level 3 Allied Health Profession award (Dietetic Support) or equivalent qualification/ experience
Desirable criteria
- • Computer competency qualification
- • Associate member of BDA (British Dietetic Association)
Experience
Essential criteria
- • Clerical tasks including typing skills
- • Communicating with people
- • Working in a team
Desirable criteria
- • Dietetic Support Worker/Assistant or equivalent
- • Communicating with people with serious illness
- • Working in NHS or other caring environment
skills and ability
Essential criteria
- • Accurate with detail
- • Complete tasks on time
- • Organise own work under supervision
- • Maintain confidentiality
- • Sensitive, supportive and empathic to distress
- • Negotiation and motivation
- • Positive approach
- • Able to work under pressure and interruptions
- • Simplify technical information to increase patient understanding
- • Awareness of Equality & Diversity
work related circumstances
Essential criteria
- • Manual handling
- • Ability to be flexible with working hours
- • Will require access to a vehicle which can be used for work purposes or able to travel as required to meet the needs of the service. Please note not all office locations or client care bases maybe reached by public transport?
knowledge
Essential criteria
- • Understanding of medical terminology
- • IT skills including MS Word
- • Efficient use of telephone, photocopier, filing etc.
Desirable criteria
- • Appropriate choices on therapeutic diet menus
- • Products and equipment for tube feeds and therapeutic diets
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Felicia McCann
- Job title
- Community Dietitian Team Lead
- Email address
- [email protected]
- Telephone number
- 0161 835 6718
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