Job summary
- Main area
- Oncology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 16 hours per week (Prefer working pattern of 3 days but can discuss alternative working patterns)
- Job ref
- 362-A-25-7393034
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £27,485 - £30,162 pro rata per annum
- Salary period
- Yearly
- Closing
- 22/09/2025 23:59
Employer heading
Acute Oncology Co-ordinator
Band 4
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
The Acute Oncology Coordinator is responsible for the care coordination, administrative support, and organisation of the Acute Oncology Service under the direction of Acute Oncology Specialist Nurses and Oncologists, collectively known as the Acute Oncology Team.
As a valued member of the Acute Oncology team you will provide vital support to patients and staff to enable the delivery of high quality, safe care to patients with cancer under the care of the Acute Oncology service.
Main duties of the job
This post holder will be responsible for the co-ordination and organisation for the Acute Oncology Service (AOS), including the Cancer of Unknown Primary (CUP).
Support the AOS with the effective organisation of the service to ensure patients are reviewed in a timely way without any delays to care pathways.
Be a point of contact for patients and relatives accessing the service via telephone This will include effective sign posting to other services and reacting appropriately to patients in emergency situations, escalating appropriately to the clinical team.
Co-ordinate referral into the service and collate information about a patient’s cancer diagnosis and treatments support the daily triage process.
Provide administrative support to the Malignancy of Unknown Origin (MUO) / Cancer of Unknown Primary (CUP) service.
Assist the Acute Oncology Team with clinical audits, the Quality Surveillance process and patient experience exercises. This will include compiling evidence for self-assessment, internal validation and external visits as required.
Provide full administrative, clerical and secretarial support for the Acute Oncology Team (AOT).
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Provide regular supportive conversations with patients living with a suspected or confirmed cancer diagnosis undertaking a Holistic Needs Assessment (HNA) where indicated.
Answer non routine phone calls from clinically vulnerable patients using a risk assessment framework to initiate an appropriate response and escalate to the clinical team as required. .
Contact patients / carers after discharge from hospital under the instruction of the AOT to review patients and ensure their needs have been met, or whilst awaiting further investigations under the care of the Cancer of Unknown Primary service
Assist the AOT to ensure investigations are undertaken and reported promptly; escalate delays in results to the AOT in a timely manner and inform the AOT when results are available.
Effectively support the Acute Oncology Team to triage alerts for Acute Cancer admissions using all available IT systems including both internal and external routes of referrals.
Provide a full administrative service, clerical & secretarial support for the AOS / AOT including maintaining electronic and paper diaries and scheduling meetings e.g. Acute Oncology Operational Group meetings.
Maintain the Minimum Data Set (MDS), which records all of the AOS activity. Ensure that the anonymised version of the MDS is sent to the Greater Manchester Cancer Network quarterly (or as directed by the GMCN) in a timely fashion and before the submission deadline.
Support the CUP MDT coordinator where necessary with the preparation for ad hoc CUP MDT meetings including booking the room, ensuring case notes are available and any imaging / pathology reports that may be required.
Record minutes and action plans of any AOS meetings and distribute to team members.
Ensure ward teams and GPs have CUP MDT outcomes, including patient’s diagnosis (if known) and decisions made at CUP MDT.
Effectively support the AOS to triage alerts for acute cancer admissions by accessing all relevant internal and external referral methods; liaise with referrers, wards and departments
Assist the AOS in reporting of clinical incidents i.e. breaching of the Neutropenic Sepsis (NS) ‘Door to Needle’ or the Malignant Spinal Cord Compression (MSCC) ‘MRI within 24 hours’ targets.
Support the AOS in accessing and collating all information from relevant sources e.g. case notes, radiology, pathology, and the Christie Clinical Web Portal (CWP).
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90 This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16
Person specification
Experience
Essential criteria
- Relevant experience working within an NHS setting.
- Experience working with directly with patients
- Experience in an administrative/clerical environment.
Desirable criteria
- Working within cancer and/or palliative care setting including a basic knowledge of oncology terminology
Skills and abilities
Essential criteria
- Ability to communicate effectively with patients, carers and staff at all levels, both verbally and in writing.
- Ability to manage and prioritise workload
- Ability to demonstrate empathy and support to colleagues and patients
Desirable criteria
- Positive attitude towards change and its implementation for service Improvements.
Education/Qualifications
Essential criteria
- 5 GCSEs grade C or above or equivalent including Maths and English Language
- ECDL or equivalent and NVQ Level 3 or equivalent
Knowldege
Essential criteria
- Computer literate including knowledge of email, use of databases and word processing packages
- Able to work autonomously and unsupervised where appropriate
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jennifer Mather
- Job title
- Lead Nurse Acute Oncology
- Email address
- [email protected]
- Telephone number
- 0161 419 5973
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