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Job summary

Main area
Trauma and Orthopaedics
Grade
Band 2
Contract
Permanent
Hours
Part time - 26 hours per week
Job ref
362-AC2ENT-07-26
Employer
Stockport NHS Foundation Trust
Employer type
NHS
Site
Stepping Hill Hospital
Town
Stockport
Salary
£25,272 pro rata per annum
Salary period
Yearly
Closing
28/07/2026 23:59

Employer heading

Stockport NHS Foundation Trust logo

Administration Assistant - ENT

Band 2

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

 


 

Job overview

The post holder will be based at Stepping Hill Hospital and will be responsible for providing general admin support within the ENT secretarial team as well as developing audio typing skills to support with the typing of clinical correspondence.

 The post-holder will be required to use computerised systems such as Patient Administration System (PAS/Patient Centre), Advantis, Theatreman, and Pathway Monitoring System (PMS).

Main duties of the job

  • To provide clerical support to the ENT Secretarial team.
  • To open mail, collate patient results and scan to patient electronic record.
  • To collect patient notes as required.
  • To contact patients to confirm planned surgery dates.
  • To monitor patient results using test tracker system.
  • To process patient letters to prepare for postage.
  • To take minutes of weekly departmental meetings.
  • To assist with the typing of clinical correspondence.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

•  Between 27-33 days of annual leave plus bank holidays

•  NHS pension scheme membership

•  Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

•  NHS Staff discounts

•  Cycle to work scheme

•  Salary finance – for loans, savings, budget planning and tips on managing debt

•  Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

  • To provide clerical support to the Trauma & Orthopaedic Secretarial team.
  • To open mail, collate patient results and scan to patient electronic record.
  • To collect patient notes as required.
  • To contact patients to confirm planned surgery dates.
  • To monitor patient results using test tracker system.
  • To process patient letters to prepare for postage.
  • To take minutes of weekly departmental meetings.
  • To assist with the typing of clinical correspondence.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person specification

Education

Essential criteria
  • Educated to GCSE standard or equivalent
Desirable criteria
  • Working in an Office Environment/Microsoft Office Qualification

Knowledge

Essential criteria
  • Data Input
  • Previous Clerical / Administrative experience
Desirable criteria
  • Knowledge of Microsoft Office

Experience

Desirable criteria
  • Use of NHS Trust Patient Administration Systems
  • Advanced Computer skills, including MS Office, Excel, Access

Skills

Essential criteria
  • Excellent communication skills at all levels
  • Able to work as part of a team as well as independently

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNorth West BAMEDefence Employer Recognition Scheme (ERS) - GoldAccredited Menopause Friendly Employer

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Christey
Job title
Assistant Directorate Manager
Email address
[email protected]
Telephone number
0161 419 5869
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