Job summary
- Main area
- Urology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 24 hours per week
- Job ref
- 362-A-25-7125405
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £26,530 - £29,114 pro rata per annum
- Salary period
- Yearly
- Closing
- 13/05/2025 23:59
Employer heading
Urology Senior Medical Secretary / Waiting List Officer
Band 4
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
We have an exciting opportunity to join our Urology Secretarial / Waiting List Officer Team based at Stepping Hill Hospital. As a member of the team, you will assist with managing waiting lists for elective surgery and working in accordance with Government Access targets to ensure patients are treated in line with Trust Access policies. You will also provide an effective and efficient Senior Medical Secretary role to named Consultants within the service.
This post is varied and includes contact with patients and many Health Care Professionals.
We are looking for an individual with excellent interpersonal skills and the ability to work in an environment where demands and priorities change quickly. You must be well organised, able to work on your own initiative and demonstrate confidence in independent decision making.
Main duties of the job
You will be responsible for providing a comprehensive and effective secretarial, waiting list and administrative service to a Consultant (s) and their medical team.
To administrate waiting lists and organise patient admissions and pre-operative appointments.
To undertake the audio-typing of clinical and non-clinical correspondence within their specialty area.
The post holder will be required to use computerised systems such as Patient Centre, Advantis and the Big Hand Digital dictation system.
The successful candidate will possess excellent organisation, communication, typing skills and the ability to work in a team environment.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
- To provide senior medical secretarial service directly to named Consultants.
- To take a lead role in managing the waiting list of a group of consultants. This will involve cross covering and supporting other specialities when required to support the team and services.
- Monitor the waiting list and work list daily to ensure Government Access Targets are not breached.
- To co-ordinate admission and associated pre-operative assessment clinics.
- To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
- To collate information for clinical audits if required.
- Arranging appointments as required.
- To be responsible for and collation of investigation results.
- To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
- Acting as first point of contact for all forms of communication for the consultant and their team
- Audio typing of clinical and non-clinical correspondence ensuring completion within national guidelines.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person specification
Education
Essential criteria
- 5 GCSE's or equivalent including Maths and English
Desirable criteria
- ECDL
Knowledge
Essential criteria
- Understanding of Microsoft Office
- Medical Terminology
Desirable criteria
- Hospital Systems/digital dictation system
- Waiting List Management
Experience
Essential criteria
- Working as a team
- Confidentiality
Desirable criteria
- Previous NHS experience
- Typing Experience
Skills
Essential criteria
- Communication and interpersonal skills
- Ability to prioritise
- Organisational and time management skills
- Adaptable to change
Desirable criteria
- Problem solving
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Emily Wright
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 0161 419 5804
If you have problems applying, contact
- Address
-
Aspen House
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
- Telephone
- 01614194720 ext.117081
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