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Job summary

Main area
Admin
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 9.00am - 5.00pm (5 days))
Job ref
437-8233469
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Hindley Town Hall
Town
Wigan
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
24/09/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Administrator

Band 3

Job overview

The post holder will provide an administrative function to the Wigan Neighbourhood Mental Health Service Team.  The Team Administrator will co-ordinate the patient referral pathway with responsibility for ensuring referrals are processed, appointments are arranged and the process is conducted within the required timeframes.   

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Main duties of the job

The post holder will undertake general office duties including minuting team meetings, typing of letters and correspondence and managing mailboxes.   They will answer and manage calls from patients and their carers / relatives and other health and social care professionals. 

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

Experience

Essential criteria
  • Office Experience
Desirable criteria
  • Working in NHS experience

Knowledge

Essential criteria
  • Use of Microsoft Office
Desirable criteria
  • Knowledge of patient systems

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrea Cowburn
Job title
Senior Administrator
Email address
[email protected]
Telephone number
01942764429
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