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Job summary

Main area
Admin
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
349-WTWA-7813976C-RL4
Employer
Manchester University NHS Foundation Trust
Employer type
NHS
Site
Wythenshawe Hospital
Town
Wythenshawe
Salary
£24,937 - £26,598 per annum (pro rata)
Salary period
Yearly
Closing
03/03/2026 23:59

Employer heading

Manchester University NHS Foundation Trust logo

Patient Flow Coordinator - Doyle and Wilson

NHS AfC: Band 3

Job overview

An opportunity has arisen  for a Patient Flow Coordinator on Doyle and Wilson.

 Doyle and Wilson medical ward specializing in medicine. We’re a friendly, experienced team that work hard but genuinely enjoy what we are doing. We go out of our way to spend time with the patients and their families and hope this encourages better care.  We believe that good discharge planning starts on admission and is essential for ensuring a smooth transition of care back into the community.

As a patient flow assistant you will be required to assess a patients usual/pre admission support in the community and to liaise with the multidisciplinary team during the patients admission to ensure the right support is requested and confirmed for discharge. 

Main duties of the job

Doyle and Wilson  provides care for a wide variety of patients. The multi-professional team (nursing, medical and therapy teams) work closely together to provide a patient-centered and coordinated service which supports the timely discharge of patients. 

The successful candidate will be able to demonstrate that they are compassionate, possess excellent team working and communication skills and be flexible to meet the needs of the ward, working in a new dynamic role supporting the ward with patient flow and assisting the ward manager.

The role of Patient Flow Coordinator is a busy and varied one where the work will change to meet the needs of the service.  This role includes clinical patient contact, and you will be integral to supporting the admission and discharge process and support a team of multi-disciplinary clinicians. You will regularly liaise with multi-agency services, including Social Services and the private sector to ensure our patients safety is kept paramount beyond discharge from our care.  

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.  So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. 

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].

We’re looking forward to hearing from you!

Person specification

Education & Qualifications

Essential criteria
  • Healthcare related experience
Desirable criteria
  • Presently working within an acute NHS ward environment
  • NVQ level 3 in Acute Care (acquired in a hospital setting) or equivalent experience

Skills

Essential criteria
  • Good communicator Able to work alongside others and follow instructions
  • Able to organise own workload and use own initiative, IT Skills
  • Confidentiality

Experience

Essential criteria
  • Experience working in a care setting, with people or children or been a carer for someone
Desirable criteria
  • NHS Experience in an Acute Setting

Employer certification / accreditation badges

Veteran AwareApprenticeships logoArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sherine P Baby
Job title
Ward Manager
Email address
[email protected]
Telephone number
0161 291 2416
Additional information

Suzanne Harrison

Matron Doyle and Wilson 

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