Job overview

An exciting opportunity has arisen to join the Hive EPR team powered by Epic and join the Administrative Workstream as an Analyst.

The Administrative Workstream are responsible for patient access and this vacancy is within the Cadence & Springboard teams, responsible for patient appointments, waiting lists, pathways and patient communications. The Analyst is a vital colleague supporting  further development of technical solutions, working  closely with our clinical and operational teams.

Be the link between leading-edge medical software and an outstanding NHS Trust.

Under the direction of your line manager, you will assist with analysing and documenting current and future workflows, and either match these to those already built into the EPR  system or facilitate agreement for changes in working practice. You will support with the modification of the EPR system using software configuration tools, so it works effectively for our patients.  

You will support other EPR module teams in integrated areas which requires close collaborative working with other EPR and Trust teams. You will assist your line manager to upgrade, test, fix and configure the system thoroughly to ensure that it is safe, usable, secure and robust and that it works as expected. You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution.  

Main duties of the job

The assessment process for this role includes Sphinx testing which an aptitude assessment designed to evaluate critical thinking, logical reasoning, and problem-solving abilities.

MFT’s Digital Team

Joining the digital service puts you at the heart of the Trust’s digital enablement journey.  The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a ‘Digital First’ organisation and significantly increases the Trust’s capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.

As a member of the digital team you will directly support the organisation to deliver and improve clinical quality, patient and staff experience, operational effectiveness, and research.  We’re proud of the positive impact we make every day to the lives of our colleagues and our patients and we’re excited to offer you the opportunity to join our team.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. 
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.