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Job summary

Main area
Maternity
Grade
Band 2/3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Evenings, weekends and bank holidays)
Job ref
349-SMH-7161035
Employer
Manchester University NHS Foundation Trust
Employer type
NHS
Site
North Manchester
Town
manchester
Salary
£24,169 - £25,674 per annum (pro rata)
Salary period
Yearly
Closing
22/05/2025 23:59

Employer heading

Manchester University NHS Foundation Trust logo

Maternity Support Worker

Band 2/3

Job overview

We’re looking for compassionate and caring Maternity Support Worker with a passion to be a key part of the patient care journey here at Manchester University Hospitals NHS Foundation Trust (MFT).  Our Maternity Support Worker take great pride in the essential work we do. That’s because we’re not just helping patients, we’re going the extra mile for them – day in, day out. Our nursing teams are committed to caring for our patients and families, delivering consistent, high quality, patient focused care.

You’ll communicate in a sensitive and compassionate manner with patients, relatives, and other members of the multi-disciplinary team, working flexibly across a range of day and night shifts over 7 days a week 

Main duties of the job

Main Duties of the job

Being supervised by Registered Nurses & within Trust guidelines & protocols, you’ll assist the Nursing team in delivering the excellent standard of patient care that you would expect for yourself and your loved ones.

You will also be required to perform blood tests on both Mothers and babies.

You will also be expected to support the midwives with administration eg: ordering blood tests, preparing booking packs, preparing homebirth packs.

The role will also include cleaning and maintaining the environment , restocking and ordering equipment, utilizing  IT  systems including the use of HIVE

You will have excellent interpersonal skills as you will be communicating with women on the phone  and working closely with the women and their families . 

On the Job Training Opportunities

If you are new to working in healthcare, you’ll be supported to develop yourself through our Support Worker Development Programme for Maternity Support Workers. The great news is, the completion of this Programme will give you the opportunity to progress into a Band 3 Maternity Support Worker role.

If you’re an experienced Maternity Support Worker seeking a new opportunity, you’ll undertake a skills analysis to ensure you meet the requirements of the role. If there are gaps in your knowledge, you’ll be supported to access relevant clinical modules to support your progression to a Band 3 post.

Evidence of prior learning will be reviewed & considered.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

 At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

At Manchester University Hospitals NHS Foundation Trust (MFT), our Maternity Support Workers take great pride in the essential work we do. That’s because we’re not just helping patients, we’re going the extra mile for them – day in, day out. But more than that, our team’s commitment to work with empathy, consideration and dignity means that we’re among the best – and most compassionate – in our field.

On joining MFT, you’ll be supported to develop your knowledge and skills through our Support Worker Development Programme for Maternity Support Workers that includes completion of the Care Certificate for candidates who have not completed this previously. The great news is, the completion of the Support Worker Development Programme will give you the opportunity to progress into a Band 3 Maternity Support Workers role.

If you’re a more experienced Maternity Support Workers seeking a new opportunity in a Band 3 role, you’ll undertake a skills analysis when you start to identify any gaps in your clinical skills knowledge needed for your role. You’ll then be supported to access relevant modules from the clinical skills programme to support your progression to a Band 3 post on completion.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.   So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.  This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’.  Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. 

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.  As an inclusive employer, we are here to support you.  If you have any special requirements to help you with your application, email our team at [email protected].

We’re looking forward to hearing from you!

Person specification

Qualifications

Essential criteria
  • Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting.
  • Level 2 Apprenticeship in health care OR Gain equivalent knowledge and skill undertaking the Trust Clinical Support Worker Development Programme.
  • On completion of the Trust Clinical Support Worker Development Programme demonstrating evidence of clinical knowledge, skill and competency the worker will move to band 3 AfC.
  • Holds Functional Skills Level 1 Maths and English or education equivalent.

Knowledge

Essential criteria
  • Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
Desirable criteria
  • Experience of working within a health care or maternity care environment.

Skills

Essential criteria
  • Good communication skills (written and verbal).
  • Able to work as a team.
  • Able to carry out well defined routine tasks.
  • Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
  • Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.
Desirable criteria
  • Computer skills.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Mills
Job title
Maternity Support Worker Advocate
Email address
[email protected]
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