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Job summary

Main area
Dermatology
Grade
Band 3
Contract
12 months (Fixed Term)
Hours
  • Full time
  • Part time
37.5 hours per week (Monday - Friday)
Job ref
408-25-363
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Clatterbridge Hospital
Town
Bebington
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
10/07/2025 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Support Medical Secretary

Band 3

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

An opportunity has arisen for a support secretary to join our team of Dermatology Secretaries based in Clatterbridge Hospital.  The successful candidate will support the provision of a high quality, efficient, effective administration and secretarial service to our consultants and other Medical Staff in their duties.

Main duties of the job

This is an exciting opportunity for a self motivated, enthusiastic person to take on a challenging and sometimes pressurised role.  You must possess excellent communication skills, be able to communicate effectively with people at a senior level and have the ability to time manage and work well as part of a team.

 You will possess the ability to recognise the importance of confidentiality and sensitivity of issues, acting with discretion at all times and be flexible, calm and organised whilst meeting the high demands of the post.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see attached Job Description for further information about the Support Medical Secretary position available at WUTH.

 

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • AMSPAR Medical Terminology Certificate, or equivalent qualification/experience
  • RSA Level II word processing or equivalent
  • Experience of Audio-typing.
  • Experience of working in an administrative role.
Desirable criteria
  • Previous administrative experience working with in the NHS or medical environment

Personal Attributes

Essential criteria
  • Ability to deal with sensitive issues with tact and diplomacy
  • Polite, conscientious and courteous
  • Able to recognise and escalate issues out of scope of role
Desirable criteria
  • Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments.
  • Ability to work independently or as part of a team – self motivated
  • Ability to remain calm when working under pressure

Knowledge and Skills

Essential criteria
  • Good IT skills, including use of Microsoft Office
  • Good time management/organisational skills
  • Awareness of Trust guidelines regarding complaints, confidentiality etc
Desirable criteria
  • Ability to use own initiative and prioritise workload using organisational skills
  • Awareness of Trust guidelines regarding patient confidentiality, complaints, etc.
  • Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerNHS Rainbow badgeHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kate Ferns
Job title
Business Support Manaher
Email address
[email protected]
Telephone number
0151 552 1883
Additional information

Kate Ferns

Business Support Manager

0151 678 5111  ext 2396

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