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Crynodeb o'r swydd

Prif leoliad
Administration and Clerical
Gradd
NHS AfC: Band 3
Contract
Cyfnod Penodol: 12 mis (Will begin on the start date)
Oriau
Llawnamser - 37.5 awr yr wythnos (office hours 08:30- 17:00 shift pattern TBC)
Cyfeirnod y swydd
411-COM-25-7162808
Cyflogwr
Alder Hey Children's NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Liverpool Innovation Park
Tref
Liverpool
Cyflog
£24,625 - £25,674 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
28/05/2025 23:59

Teitl cyflogwr

Alder Hey Children's NHS Foundation Trust logo

Booking and Scheduling Clerk

NHS AfC: Band 3

Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.

We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.

As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.

You can expect a warm welcome at Alder Hey Children's NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:

  • Great flexible working opportunities
  • Lease car scheme and Home Electronics Scheme
  • Generous annual leave and pension scheme
  • Extensive staff health and well-being programmes

Trosolwg o'r swydd

This role is a pivotal role in the running of the outpatient appointment booking service, ensuring all outpatient appointments are made, clinic
template maintained and clinic capacity is monitored for specified specialties. To make sure that any variance from service targets are identified and escalated.  

The post is a fixed term position with flexible working arrangements available as well as the opportunity for hybrid working once full trained
and competent, dependent on business need. 

Prif ddyletswyddau'r swydd

This role is a pivotal role in the running of the outpatient appointment booking service, ensuring all outpatient appointments are made, clinic
template maintained and clinic capacity is monitored for specified specialties. To make sure that any variance from service targets are identified and escalated.


We are seeking a hard working, resilient, organised candidate who has the ability to use their own initiative, excellent computer skills and
experience in an acute healthcare setting. You must be able to follow procedures and ensure a high standard of service, ensuring the best quality
care is given to patients and families.

Gweithio i'n sefydliad

Alder Hey has already earned our place as one of the world's leading children's hospitals, thanks to innovation and pioneering medical work. We
treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children, as well
as being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales. Every
individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children
and young people. The post holder must adhere to Trust Policies and Procedures at all times.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

This post will be responsible for a number of key aspects within the department:
• Responsible for negotiating appointments with parent/carers ensuring that appointment bookings are made within the strict parameters
of clinical priority and NHS waiting time standards, also ensuring patient demographic details are checked and amended on the PAS
(Meditech) system and complete necessary actions.
• Maintain and enhance an efficient and helpful attitude whilst undertaking all duties.
• Maintain / input / validate data for all areas, as required, ensuring patient details are accurate, using the Pas (Meditech) system,
spreadsheets, and Patient Databases.
• Deal with all internal/external e-mails and web requests as required.

Manyleb y person

Education

Meini prawf hanfodol
  • Good general education
  • NVQ Level 3 Customer Care or Equivalent

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Navajo - Merseyside and CheshireDisability confident employerHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Rebecca McDonlad
Teitl y swydd
Operational Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07515532977

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Institute in the Park
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