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Job summary

Main area
Operations
Grade
NHS AfC: Band 8c
Contract
Secondment: 6 months (With potential to extend to 9 months)
Hours
Full time - 37.5 hours per week
Job ref
410-SUR-8079618
Employer
Liverpool Heart & Chest Hospital NHS Foundation Trust
Employer type
NHS
Site
Liverpool Heart & Chest Hospital
Town
Liverpool
Salary
£79,504 - £91,609 Per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Liverpool Heart & Chest Hospital NHS Foundation Trust logo

Head of Operations, LHCH Surgery

NHS AfC: Band 8c

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.

As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.  

Our vision is underpinned by five strategic goals:

  • Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care 
  • Service and Innovation: to develop our service portfolio for patients by developing innovative models of care
  • Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs
  • Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care
  • Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation.

Our Mission

“Excellent, Compassionate and Safe care for every patient, every day”

Job overview

Liverpool Heart and Chest Hospital has an exciting opportunity for a Head of Operations to lead our Surgical Care Group within a triumvirate alongside the Clinical and Nursing Leads. This is a newly created role and ideal for an experienced operational leader who is looking to develop their career in a rewarding and dynamic environment. The Surgery Care Group oversees a range of elective and non-elective tertiary surgical services, including Thoracic, Cardiac, Aortic, ACHD and Vascular surgery, alongside a range of clinical support services including Outpatients, pre-op and Palliative Care. 

The successful candidate will have previous experience of leading teams in a diverse and complex environment, and will work closely with multidisciplinary colleagues to deliver high quality, efficient and effective services for our population. The role encompasses strategic and operational responsibilities with the autonomy to develop services through transformation and operational excellence.

It’s an exciting time to join the Surgery Division and we have ambitions to continue expanding our nationally recognised surgical services through further development and improvement of our elective and urgent pathways.  The Head of Operations will be critical in the development and expansion of the department to ensure that LHCH continues to offer the best cardiothoracic healthcare to the patients and families we serve.

Main duties of the job

Reporting to the Divisional Director of Operations the post holder will be an integral member of the Care Group Triumvirate and will be fully accountable for the delivery of the Care Group’s operational and financial performance. They will take a lead role in both shaping and delivering the Care Group’s strategy in conjunction with both the Divisional and Trust’s overall strategies and objectives. 

The Head of Operations will work with the Clinical Director and Lead Nurse to drive operational performance and planning within the Care group. The post holder will work closely with other Divisions, Corporate services and external partners in to achieve Trust objectives and make a positive contribution to the provision of health services for the population served.  

Working for our organisation

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Detailed job description and main responsibilities

The Head of Operations will provide a highly visible and accessible presence to support the delivery of Divisional and the Trust’s overall objectives and service priorities. 

The Head of Operations will be fully accountable for the Care Group’s budgets and will monitor the income for the Care Group alongside controlling all expenditure within budget (to include bank / locum and agency staff costs and controls). 

The Head of Operations will lead the schemes to ensure achievement of the Cost Improvement target for the Care Group and represent the senior team at appropriate meetings to monitor financial performance in all these areas. 

The Head of Operations will deputise for the Divisional Director of Operations, including representing them at divisional level and sub-board level meetings.  

The post holder has line management responsibility for Directorate Managers and other identified direct reports.

Person specification

Qualifications & Education

Essential criteria
  • Qualifications & Education

Knowledge & Experience

Essential criteria
  • Knowledge & Experience - Essential
Desirable criteria
  • Knowledge & Experience - Desirable

Skills & Abilities

Essential criteria
  • Skills & Abilities - Essential
Desirable criteria
  • Skills & Abilities - Desirable

Values & Behaviours

Essential criteria
  • Values & Behaviours - Essential
Desirable criteria
  • Values & Behaviours - Desirable

Employer certification / accreditation badges

Veteran AwareArmed Forces Covenant (Silver Award)Care quality commission - OutstandingSVMQ Distinction

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Currie
Job title
Divisional Director of Operations, Surgery
Email address
[email protected]
Telephone number
0151 600 3005
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