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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (NHS seven-day service including weekends and bank holidays)
Job ref
410-DTC-8165302
Employer
Liverpool Heart & Chest Hospital NHS Foundation Trust
Employer type
NHS
Site
Liverpool Heart and Chest Hospital
Town
Liverpool
Salary
£25,272 per annum
Salary period
Yearly
Closing
26/07/2026 23:59

Employer heading

Liverpool Heart & Chest Hospital NHS Foundation Trust logo

Assistant Technical Officer (ATO)

NHS AfC: Band 2

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.

As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.  

Our vision is underpinned by five strategic goals:

  • Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care 
  • Service and Innovation: to develop our service portfolio for patients by developing innovative models of care
  • Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs
  • Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care
  • Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation.

Our Mission

“Excellent, Compassionate and Safe care for every patient, every day”

Job overview

The Pharmacy department provides pharmaceutical care to a range of specialties, including Cardiology, Chest Medicine, Cardiac and Thoracic surgery, together with a 45 bedded critical care area. In addition, a clinical pharmacy service is provided to Willowbrook Hospice. The pharmacy department houses an automated dispenser and a small shop for OTC sales.

An exciting opportunity has arisen at LHCH for 2 full time Assistant Technical Officer’s (ATO) – to work in our busy, friendly pharmacy department.

Job Summary

To co-operate in providing a comprehensive and cost-effective pharmaceutical service, ensuring a high-quality service based on teamwork, which recognises the importance of patient-focused care and courtesy with the emphasis on the receipt, storage, distribution and stock control of medicines.

Main duties of the job

Main duties include 

  • Ward top ups of all stock items 
  • Fulfilment of ward ad hoc stock requests
  • Receipt and booking in of wholesaler deliveries
  • Maintaining accurate stock levels within the pharmacy stores area
  • Delivery of medication (including controlled drugs) to the appropriate ward
  • Communication with pharmacists, technicians and the wider hospital team

Working for our organisation

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Detailed job description and main responsibilities

Main Duties and Responsibilities 

1. To collect and deliver ward drug bags at the designated times.

2. To collect ward/department drug boxes in accordance with the pharmacy topping up system, and then deliver these boxes back when full, including bulky intravenous fluids and dietetic products.

3. To book out, through the pharmacy computer system, all stock and temporary stock items to wards / departments, including IVs and Sip Feeds.

4. To receive all pharmacy orders into the department and ensure the return of empty containers and pallets to suppliers via delivery drivers.

5. To match orders with the correct order sheet, checking product, pack size, price and quantity and recording batch numbers and expiry dates.

6. To enter the appropriate records of the delivery into the computer system and ensure that the goods are stored correctly, including appropriate loading of the automated dispenser following departmental procedures.

7. To scan all orders into the pharmacy computer system to comply with the Falsified Medicines Directive regulations.

8. To deliver Controlled Drugs to wards/departments, checking the items before leaving the department and obtaining a signature from the nursing staff on arrival at the ward / department.

9. To top-up stock items on wards and departments, by carrying out the process of monitoring, ordering, issuing, distributing and controlling stock on these wards and departments in accordance with the standard operating procedures. This also includes travelling to offsite locations for whom we provide this service

10. To print ward stock lists when required.

11. To use and maintain the pharmacy electric truck, within limitations, reporting any defects as soon as possible to the Senior ATO to enable swift repairs.

12. To maintain strict stock control within the Pharmacy stores area, performing daily stock checks and monthly expiry checks in accordance with departmental stock control procedures.

13. To file requisitions in the appropriate place.

14. To handle the return of items brought back to the department appropriately according to departmental procedures.

15. To track and log fridge temperatures within the department to ensure correct storage of certain pharmaceuticals.

16. To complete documentation and ensure sharp bins are accurately labelled and collected according to Trust procedures.

17. To ensure that procedures are carried out in accordance with the safe systems of work in the department, and the regulations in respect of the Health and Safety at Work Act and COSHH are complied with.

18. To participate in individual personal assessment and development, including the use of computer technology as required by ATO duties.

19. To participate in bank holiday and weekend working as required.

20. To participate and contribute to pharmacy meetings and support the development of the pharmacy business plan.

Communication

1. To communicate with suppliers regarding missing goods, incorrect deliveries, price discrepancies, items that are to-follow or out of stock and completing the appropriate documentation and reporting any errors to the Senior Technician over Procurement.

2. To communicate with nursing staff and other health professionals within the training and experience of an ATO, referring to your Senior ATO, Technician, Senior Technician or Pharmacist when necessary, including alterations to ward stock lists. 

Training

1. To participate in the training of new ATO’s, pharmacy technicians or students as required.

GENERAL STATEMENTS 

CONFIDENTIALITY

All employees must adhere to policies and procedures relating to Information Governance, Confidentiality and Information Security.

RISK MANAGEMENT

The Trust is committed to approaching the control of risks in a strategic and organised manner. 

The postholder must be aware of their individual responsibilities as detailed in the Trusts Risk Management, Health & Safety and Incident policies, and those under the Health and Safety at Work Act. This includes the reporting of any untoward incident, accident, potential or actual hazard identified.

SAFEGUARDING

All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults.

Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties.

Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults.

Staff who come into contact in the course of their duties, with parents, carers or other significant adults or children, young people and vulnerable adults should always be mindful of safeguarding and promotion of the welfare of these individuals.

INFECTION CONTROL

In accordance with the Health and Social Care Act 2008, it is the responsibility of every member of staff to participate in the prevention and control of infection within the capacity of their role. In order to maintain high standards of infection and prevention control all staff are expected to comply with the relevant Trust policies, procedures and guidelines and report any concerns to their manager or to the infection prevention team.

HEALTH AND WELLBEING

The Trust is a Health Promoting Hospital.  The Trust expects that when you are presented with opportunities to improve the lifestyle of our patients you seek help from appropriately trained clinical staff to ensure patients are supported and assisted in making the necessary lifestyle changes.  This is in accordance with best practice as described in the DoH white paper “Choosing Health – Making Healthy Choices Easier”.

EQUAL OPPORTUNITIES

The Liverpool Heart & Chest Hospital NHS Foundation Trust is committed to achieving equal opportunities. All employees are expected to observe this policy in relation to the public and fellow employees.

All staff are expected to adhere to, and act in accordance with, the values & behaviours of the Trust.

This document is intended to be used as a guide to the general scope of duties involved in this post. It is not exhaustive and should not therefore be used as a rigid specification. It will be kept under review and amended as required in consultation with the postholder.

Person specification

Qualifications

Essential criteria
  • GCSE English and Maths at grade C/4
Desirable criteria
  • NVQ Level 2 Pharmacy Services

Knowledge and Experience

Essential criteria
  • Proficient in computer skills
  • Understanding of need for accuracy and attention to detail
Desirable criteria
  • Previous experience working in pharmacy

Skills and Abilities

Essential criteria
  • Good communication skills
  • Good organisation skills
  • Team orientated
Desirable criteria
  • Adaptable to different environments and situations

Behaviours and Values

Essential criteria
  • Giving or ready to give help
  • Ability to learn from mistakes
  • Self motivated

Employer certification / accreditation badges

Veteran AwareArmed Forces Covenant (Silver Award)Care quality commission - OutstandingSVMQ Distinction

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Daniel Paul Thorniley
Job title
Senior Pharmacy Technician
Email address
[email protected]
Telephone number
07432103042
Additional information

John Walmsley

Senior Assistant Technical Officer (ATO)

[email protected]

0151 600 1814

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