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Job summary

Main area
Administration & Clerical
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-DTC-174-26
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Liverpool Clinical Laboratories
Town
Liverpool
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
06/09/2026 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Medical Secretary

Band 3

Job overview

An exciting opportunity has arisen within the Cellular Pathology Department for a full-time Band 3 Medical Support Secretary to join our busy and dedicated team.

The successful candidate will provide a comprehensive administrative and audio-typing service supporting the Non-Gynaecological Cytology and Histopathology Services, ensuring the efficient processing of daily workloads and a variety of administrative duties. This is a vital role that contributes to the smooth running of a high-performing clinical service.

We are looking for an enthusiastic, organised and professional individual with excellent communication and interpersonal skills. Candidates should be self motivated, able to work independently using their own initiative, and capable of prioritising workloads effectively while working with minimal supervision.

Applicants should be educated to GCSE level or equivalent and possess excellent IT skills, including experience of Microsoft Office applications. An RSA/OCR typing or word processing qualification (or equivalent experience) is essential, together with a good understanding of medical terminology.

The post holder will be required to work accurately and efficiently in a fast-paced environment, meeting tight deadlines and managing competing priorities while maintaining a high standard of service delivery.

If you are committed to providing excellent administrative support and thrive in a busy healthcare setting, we would welcome your application.

Main duties of the job

The postholder will provide comprehensive secretarial and administrative support to Consultant Pathologists, junior medical staff and the wider Cellular Pathology team. This will include providing accurate clinical correspondence and reports through audio typing, digital dictation and copy typing, including complex histopathology and cytology diagnostic reports.

The role will involve managing departmental enquiries and shared mailboxes, maintaining records, supporting meetings, inputting data onto relevant systems and assisting with general office duties. The post holder will work flexibly as part of the team, prioritising workload, meeting deadlines, maintaining confidentiality and supporting high-quality service delivery.

Working for our organisation

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.  The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

For full details, please refer to the attached job description

Type dictation from audio transcription of clinical correspondence and documentation.

Quality check documentation completed in clinical administration support.

Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.

Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway.

Mentor, train and supervise relevant junior staff as required

Accurate use of patient information using the Patient Administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.

Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.

Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.

Person specification

Education/Qualifications

Essential criteria
  • Educated to GCSE/O Level standard/equivalent
  • RSA/OCR Level II or equivalent
  • Word Processing/Audio typing Skills
  • Knowledge of medical terminology and secretarial procedures

Experience

Essential criteria
  • Excellent I.T. skills with knowledge and experience of all Microsoft office packages
  • Experience working in an NHS office environment

Skills/Ability/Knowledge

Essential criteria
  • Excellent communication skills
  • Able to use own initiative and respond to new challenges
  • Self motivated and able to work with limited supervision
  • Manage/prioritise own workload
  • Ability to accurately maintain computerise and manual filing/documentation system
  • Ability to work as part of a team
  • Ability to manage difficult/sensitive situations
  • Ability and willingness to undertake further training as required
Desirable criteria
  • Knowledge of internal PAS system
  • Ability to supervise and motivate a team
  • Time management skills
  • Excellent interpersonal and influencing skills
  • Understanding of Trust internal policies as appropriate

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracey Austin
Job title
Office Manager
Email address
[email protected]
Telephone number
0151 706 5585
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