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Job summary

Main area
Band 4 Medical Secretary - Dental Hospital
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
287-DEN-48-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Liverpool University Dental Hospital
Town
Liverpool
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
29/10/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Medical Secretary - Dental Hospital

Band 4

Job overview

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre.

 

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision.  Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided.  It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible

Main duties of the job

 
  • Typing - cross cover to help other specialities as/when needed.
  • Answer telephone – pick up calls for other specialities when needed.
  • Cross cover of band 4s when needed to cover leave/sickness – including Minute taking.
  • Casenote request for Audits – if asked to do so by clinician
  • Pick up band 4, band 3 and band 2 duties during leave and sickness (Issue letters and post out letters/clear desk/request casenotes and file letters or results/ deal and assist with clinician queries etc)
  • Training of new staff (Band 4, Band 3)
  • Chase clinicians to approve letters and flag up when pigeonhole is getting full
  • Manage NHS.Net and internal Admin inbox to ensure that this is picked up.
  • Organising meetings (including getting the agenda, sending out diary invites and reminders, typing up minutes and action tracker in a timely manner)
  • Take Minutes – Clinical Service Meetings and any other specialty meetings.
  • Ordering stationary (paper, envelopes etc)
    • Any other duties required by Administration Services Manager

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision.  Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided.  It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

Person specification

Education/Qualifications

Essential criteria
  • Educated to GCSE/O Level standard/equivalent or higher
  • RSA/OCR Typing/Word processing Level 3 or equivalent
  • RSA/OCR Audio typing Skills Level 3
  • Secretarial Qualification or equivalent experience
Desirable criteria
  • Knowledge of medical terminology
  • ECDL or equivalent
  • Shorthand

Experience

Essential criteria
  • Excellent I.T. skills with knowledge and experience of all Microsoft office packages
  • Demonstrable experience working in an NHS office environment as a medical secretarial

Skills/Ability/Knowledge

Essential criteria
  • Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
  • Excellent Organisation Skills
  • Excellent Word Processing and Keyboard Skills
  • Ability to organise workload effectively and prioritise to meet deadlines
  • Ability to work individually or as part of a team
  • Legible handwriting
  • Time Management Skills
  • Excellent interpersonal and influencing skills
Desirable criteria
  • Knowledge of internal PAS system
  • Experience or supervising and motivating a team
  • Understanding of Trust internal policies as appropriate

Qualities/Attributes

Essential criteria
  • Capability to adapt to most situations
  • Eager to learn
  • Ability to maintain control of stressful/sensitive situations

Other Requirements

Essential criteria
  • Comply with Trust policies and procedures
  • Ability to show understanding and appreciation of the need to maintain confidentiality in all matters – Data Protection Act
  • Ability and willingness to undergo further training in accordance with the needs of the post

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joan Cain
Job title
Administration Services Manager
Email address
[email protected]
Telephone number
0151 706 5001
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