Job summary
- Main area
- Digital Medicines
- Grade
- NHS AfC: Band 7
- Contract
- 2 years (Fixed Term post in line with Programme Plan)
- Hours
- Full time
- Flexible working
- Job ref
- 287-DTC-23-26
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree University Hospital
- Town
- Liverpool
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 08/03/2026 23:59
Employer heading
Digital Medicines Clinical Change Lead - Pharmacy Technician
NHS AfC: Band 7
Job overview
We are looking for an experienced Pharmacy Technician to play a central role in delivering the Trust’s Medicines Automation Programme at Aintree. This is a major safety‑critical transformation involving the rollout of automated drug cabinets, full medicines room refurbishment, and new digital workflows across all clinical areas.
As a Digital Medicines Clinical Change Lead, you will turn clinical practice, digital capability and system design into safe, workable solutions. You will work side by side with the Pharmacy Programme Manager to ensure the programme delivers its key aims: safer medicines storage, reduced errors, improved efficiency, and full compliance with regulatory standards. Your work will directly improve patient safety, support clinical teams, and modernise how medicines are stored, accessed and managed across the hospital.
You will also act as the day‑to‑day system manager for the medicines automation software, overseeing configuration, safe operation, updates and optimisation.
This is an exciting opportunity to shape how medicines are managed at ward level, influence system design, and lead the clinical change required to bring automation and digital medicines processes into everyday practice.
Main duties of the job
- Lead clinical change and workflow redesign to ensure medicines automation and digital systems are safely adopted, embedded in practice and deliver measurable improvements in safety, efficiency and staff experience.
- Act as the expert system lead, configuring, managing and optimising the medicines automation software while working closely with the Programme Manager to support safe rollout, governance, and ongoing system performance.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
Change Leadership and Clinical Transformation
• Lead clinical engagement across wards and departments to support large‑scale change in medicines processes.
• Re‑engineer clinical pathways and workflows to safely embed automation and digital medicine technologies.
• Work with nursing, pharmacy and medical colleagues to ensure changes are adopted, understood and sustained.
• Develop standard operating procedures and Trust‑wide policies for new medicines storage and automation processes.
System Configuration and Digital Delivery
• Act as a subject matter expert for configuration of digital medicines systems linked to automation, EPMA and future EPR needs.
• Ensure digital configuration decisions support safe clinical practice and meet national and local standards.
• Work with industry partners, the digital team and the Programme Manager to deliver a system that is intuitive, safe and efficient.
• Test system workflows, contribute to user acceptance testing and support go‑live planning across all rollout areas.
• Act as the day‑to‑day system manager for the medicines automation software, overseeing configuration, safe operation, updates and optimisation
Person specification
Education and training
Essential criteria
- Educated to MSc level or holds an equivalent professional qualification / significant relevant experience
- Relevant professional registration e.g. NMC, GPhC, HCPC.
Desirable criteria
- Strong Foundation Course or similar leadership qualification
Experience
Essential criteria
- Significant clinical experience in Acute NHS Environment.
- Previous participation in a change programme
Desirable criteria
- (Experience of): Using an EPR (Electronic Patient Record) and EPMA systems
- Medical device integration
- Using technology to improve processes
- Presenting to large and mixed audiences
- Preparing/ delivering workshops
- Coaching, teaching, or training including development and delivery of materials
- Testing and evaluation of software systems
- Project management – delivery to deadlines, within scope and on budget
- Working with commercial suppliers
Knowledge
Essential criteria
- In depth knowledge of patient flows and process and use of digital systems to manage medications safely
- Overview of clinical workflows
- Knowledge of NHS structure, organisations, and management
- Excellent attention to detail
- Numerate with excellent literacy skills and the ability to produce formal reports
- Competent skills in core Microsoft office software – Outlook, Teams, Word, PowerPoint, and Excel
- Analytical skills (analyse, interpret, and evaluate complex, sensitive, or contentious information and understand its impact)
Desirable criteria
- Excellent overview of digital solutions in the Trust
Skills
Essential criteria
- Decision making skills with ability to work autonomously without direct supervision
- Ability to build and maintain effective working relationships including with executives where required
- Excellent communication skills, both written and verbal
- Excellent interpersonal / team skills
- Ability to relate appropriately to various professional groups both within and outside the Trust
- Proven strong team skills
- Ability to negotiate and achieve consensus where there is a variety of views
- Ability to present confidently and competently to the multidisciplinary team and senior team members/ executives
- Ability to support users / colleagues through cultural change
Personal Attributes
Essential criteria
- Self-reliant
- Highly motivated
- Calm temperament with leadership ability to motivate others, deal with conflict and negotiate, influence and overcome hostile resistance to change
- The ability to adapt to unpredictable working patterns
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Thompson
- Job title
- CCIO (Pharmacy & Medicines)
- Email address
- [email protected]
- Telephone number
- 07825 387 250
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