Crynodeb o'r swydd
Teitl cyflogwr
Patient Access Team Leader
Band 3
Trosolwg o'r swydd
An exciting opportunity has arisen for a dynamic Team Leader to join Patient Access Services on a full time basis.
The position is permanent at 37.5 hours per week and based on the Royal Hospital site, Monday - Friday between the hours of 8:30 am - 5:00pm.
You may be required to work on a rota to cover until 6.30pm.
Prif ddyletswyddau'r swydd
The post holder will be working with a speciality team and will be providing and overseeing a dedicated and comprehensive clerical service for Outpatients within the Trust using Partial and Full booking processes.
The post holder will act as support for the team for all Outpatient enquiries from internal and external customers at all levels.
The post holder, while carrying out their own and overseeing their teams’ duties, will work to defined departmental procedures to maximise effective use of clinic capacity and help ensure that the Trust meets local and national waiting times and booking targets.
The post holder will work in a very active and busy environment, requiring a consistently high standard of performance and excellent attention to detail.
Gweithio i'n sefydliad
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description and Person Specification for all relevant information.
The post holder is responsible for supporting the Supervisor and Management Teams in the achievement of local and national targets.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to GCSE standard with 4 GCSE’s at level A-C (or equivalent)
Meini prawf dymunol
- ECDL, CLAIT or IBT qualification or be working towards one of these
Experience
Meini prawf hanfodol
- NHS Experience
- Demonstrable Health Records Experience
Meini prawf dymunol
- Supervisory Experience
- Audit experience
- Demonstrable experience in dealing with the public particularly in stressful situations and ability to empathise and understand the needs of patients and visitors
Knowledge
Meini prawf hanfodol
- Use of a Patient Administration System (currently IPM)
- Confidentiality awareness
Skills
Meini prawf hanfodol
- Ability to use own initiative with support
- Ability to work to deadlines
- Able to work with a range of professionals
- Ability to display attention to detail
- Team worker
- Excellent verbal and written communication manner.
Meini prawf dymunol
- Accurate Keyboard Skills
Other
Meini prawf hanfodol
- Flexible approach to work
- Good interpersonal approach
- Reliability and good attendance
- Present professional image
- Physically able to perform the duties of the post
- Ability to travel to any Trust site as required
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- James Warne
- Teitl y swydd
- Patient Access Services – Royal Site
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0151 706 3083
- Gwybodaeth i gefnogi eich cais
Patient Access Manager
Patient Access Services – Royal / CRL
Liverpool University Hospitals NHS Foundation Trust
Tel: 0151 706 3329
Rhestr swyddi gyda Liverpool University Hospitals NHS Foundation Trust yn Prentisiaethau neu bob sector