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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 6
Contract
Permanent: Monday to Friday, 08:45 - 17:00 (45 minutes lunch)
Hours
Full time - 37.5 hours per week
Job ref
287-DSS-193-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Liverpool University Hospital Foundation Trust
Town
Liverpool
Salary
£37,338 - £44,962 per annum
Salary period
Yearly
Closing
22/12/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Senior Office Manager Pharmacy

NHS AfC: Band 6

Job overview

We are looking for an exceptional and dynamic person who has considerable experience at a senior level to provide effective leadership, staff management and a broad range of administrative assistance to a busy Pharmacy Services working across the Liverpool University Hospital Foundation Trust (LUHFT) sites.

The successful candidate must be organised, highly experienced in meetings management and the ability to train others, be able to develop and implement systems of work, working to tight deadlines, must have a high level of competency of Microsoft computer packages, excellent interpersonal skills and must be methodical with attention to detail.

As the leader of a friendly and forward-thinking administration team you will contribute to the high standard of work that we provide to the Pharmacy Department and support the department in maintaining its strong track record.

This is a cross site post between the LUHFT sites. Travel between Interview sites will be required using the Trust’s inter-site transport.

Main duties of the job

The Senior Office Manager will provide a comprehensive senior leadership, staff management and lead the administrative service.

The postholder will have the overall management of the administrative responsibilities of a busy Pharmacy Department, with duties including management of information systems, allocation of administrative tasks, manage the annual leave for the admin and clerical team, manage the appraisal reviews and personal development plans.  They must ensure that the sickness policy is managed robustly, along with all recruitment processes.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

 For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

Please see job overview section and attached job description for further information about the role.

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This post is open to employees of the five LAASP organisation.  By processing, you are confirming that your are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre.  Confirmation will be sough for all successful applicants via an IAT.  Offers will be withdrawn if the successful applicant is found not to be an employee of a LAASP organisation.  Please select Yes to confirm you are an employee as stated and to proceed with an application.

Person specification

Other

Essential criteria
  • Able to display attention to detail
  • Flexible approach to work
  • Ability to support and develop others
  • Understand the critical importance of confidentiality
  • Supportive of staff and colleagues
  • Ability to deal with difficult and sensitive situations
  • Will be required to undergo training courses to support role
  • Current employee of a LAASP organisation

Skills

Essential criteria
  • Staff management skills
  • Competence in use of Microsoft Word
  • High level ability for use of initiative and decision making
  • Good interpersonal skills
  • Motivation and negotiating skills
  • Excellent verbal and written communication
  • Good organizational and co-ordination skills
  • Ability to work independently and to take initiative

Knowledge

Desirable criteria
  • Knowledge of waiting lists and admissions
  • Knowledge of medical terminology

Experience

Essential criteria
  • Demonstrable office management skills
  • Demonstrable creation and implementation of management systems
  • Ability to work & communicate with a range of internal and external professionals
  • Ability to work to under intense pressure, run multiple tasks at the same time, deal with interruptions, and work to deadlines
  • Ability to plan own work load and use own initiative with limited support
  • Able to adapt to changes in practices, policies and procedures
Desirable criteria
  • Experience in the healthcare sector

Qualifications

Essential criteria
  • Degree or equivalent
  • ECDL or relevant experience
Desirable criteria
  • Management Qualification

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Chris Astbury
Job title
Transformation Pharmacist
Email address
[email protected]
Telephone number
0151 706 4593
Additional information

For any queries, please email in the first instance for a prompt response.

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