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Job summary

Main area
Pharmacy Technician
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-DTC-36-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree University Hospital
Town
Liverpool
Salary
£55,690 - £62,682 per annum
Salary period
Yearly
Closing
17/11/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Head of Education & Training - Pharmacy Technicians and Support Staff

Band 8a

Job overview

PHARMACY DEPARTMENT

Head of Education and Training - Pharmacy Technicians and Support Staff

Band 8A (37.5 hours per week)

Are you a forward-thinking, self-motivated Pharmacy Technician with a passion for workforce development and education? Do you have a desire to pave the way for Pharmacy Technicians and Pharmacy Support Staff? Here at University Hospitals of Liverpool Group (UHLG) we are excited to offer an opportunity for a dynamic and experienced individual to join us as our Head of Education and Training – Pharmacy Technicians and Support Staff.

UHLG operates from four hospital sites: Aintree University Hospital, Broadgreen Hospital, Liverpool Women’s Hospital and the Royal Liverpool University Hospital, alongside a host of community services. As a major healthcare provider, we offer general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people across the North West.

We are welcoming applications from individuals with the passion and drive to share our vision and values to support our organisational reputation for excellence and innovation.

Main duties of the job

In this senior leadership role, you will work closely with the Lead Pharmacist – Education and Training to co-design and deliver a Trust-wide pharmacy education and training strategy. With a specific focus on pharmacy technicians and support staff, you will shape the future of the workforce across all UHLG hospital sites.

Demonstrating strong strategic and operational leadership skills role, you will ensure that our pharmacy technical staff are supported, developed, and future-ready, through structured development pathways, responsive training programmes, and close partnership with national bodies and education providers.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

· Develop and implement a Group-wide pharmacy education strategy for pharmacy technicians and support staff (excluding aseptic and radiopharmacy).

· Identify training needs and design targeted development programmes aligned to service and regulatory requirements.

· Lead on PTPT (Pre-registration Trainee Pharmacy Technician) recruitment, training, and development.

· Provide line management for Pharmacy Education and Training Technicians, including appraisals and competency assessments.

· Serve as UHLG’s key representative with the ICB, NHSE, and education providers for pharmacy technical education.

· Maximise workforce development opportunities via the apprenticeship levy and other funding streams.

· Champion practice-based research and contribute to the evidence base through publication and dissemination.

· Oversee the creation of training materials and resources, ensuring accessibility and effectiveness for a diverse workforce

· Actively promote the role and professional development of pharmacy technicians and support staff.

Person specification

Qualifications

Essential criteria
  • Masters degree (L7 degree) or equivalent indepth/extensive experience in leading technical services
  • NVQ Level 3 / BTEC in Pharmacy Services or equivalent nationally recognised qualification
  • Accredited accuracy checking qualification/certification
  • A1 NVQ Assessor qualification
  • Registration with the General Pharmaceutical Council as a Pharmacy Technician
Desirable criteria
  • Postgraduate management qualification or equivalent experience
  • Teaching qualification

Experience

Essential criteria
  • Currently employed in a senior role as a Pharmacy Technician leading pharmacy staff
  • In-depth experience of hospital pharmacy operational management across a range of areas
  • Significant experience of providing education and training including preparing and delivering presentations, training packs and other training materials
  • Management experience including recruitment, appraisal, training, leadership, motivation, sickness absence and participation in grievance or disciplinary procedures
  • Experience of change management and/or project work that influenced change
  • Regular liaison with other senior hospital staff and external agencies
  • Experience of multidisciplinary working to deliver Trust initiatives or resolving issues
Desirable criteria
  • Management of pay and/or non-pay budgets
  • Experience of developing funding requests and monitoring outputs
  • Experience in risk management and incident investigation

Knowledge and skills

Essential criteria
  • Demonstrate an understanding of current pharmacy and NHS issues relating to technical and support staff roles and how E I July 2025 they operate in secondary care
  • Awareness of national strategy for development of technical pharmacy roles
  • Training methods to support effective training provision
  • Coaching and development techniques
  • Ability to interpret and apply professional standards and medicines legislation as it applies to all areas of pharmacy practice and its application to policies & procedures
  • Awareness of and a commitment to the Clinical Governance Agenda
  • Knowledge of a range of management topics including, performance capability, disciplinary and financial management, service improvement.
  • Have a good understanding of the funding streams available to support continuing education and development
  • Proactively provide suggestions, ideas, and solutions for service improvement
  • Excellent planning, organisation and time management skills, with the ability to prioritise own workload and that of others
  • Ability to act on own initiative, under pressure and making long term plans with minimal supervision.
  • Ability to network and bring innovation that impacts across other services.
  • Ability to write clear concise reports
  • Confidence to present cases to a large group of staff whilst maintaining a clear message
  • Strong interpersonal communication skills - written
  • Strong interpersonal and communication skills - oral
  • Excellent presentation skills
  • Skilled negotiator with influencing skills
  • Ability to engage and motivate staff to deliver on service objectives and work well as a team
  • Ability to delegate appropriately maintaining team motivation and clarity of purpose to deliver objectives
  • Resilient: ability to remain calm in difficult and challenging situations
  • Ability to handle conflict and complaints/concerns
  • High degree of computer literacy including database searching and manipulation of spreadsheets

Personal attributes

Essential criteria
  • Accurate and methodical – good attention to detail
  • Enthusiasm for the role
  • Ability to inspire the team and sell the vision for service delivery
  • Resilient: able to cope and remain calm in difficult situations, competing demands and tight timescales
  • Flexible, adaptable
Desirable criteria
  • Persuasive and ability to negotiate.

Other

Essential criteria
  • Occupational Health Clearance
  • Participation in evening, weekend and bank holiday working to meet the needs of departmental service delivery
  • Ability to travel across sites
  • Significant, relevant and ongoing personal CPD maintain fitness to practice

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mark Peasley
Job title
Lead Clinical Pharmacist - Education and Training
Email address
[email protected]
Telephone number
0151 529 3987
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