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Job summary

Main area
Trauma and Orthopaedics
Grade
Band 3
Contract
Permanent: To cover a 7 day service, therefore will include shifts on a weekend.
Hours
Part time - 34 hours per week (To cover a 7 day service, therefore will include shifts on a weekend.)
Job ref
287-ASUR-150-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree University Hospital
Town
Liverpool
Salary
£24,937 - £26,598 pro rata
Salary period
Yearly
Closing
31/10/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Dementia Support Worker - Trauma and Orthopaedics

Band 3

Job overview

Dementia Support worker
Band 3
Permanent
Part Time - 34 hours per week

Please note this is not a healthcare assistant role. Please read the job description carefully

This is a post that is a part of the Trauma and Orthopaedic Care Group within the Division of Surgery at the Aintree site. 

The post-holder will support our acute orthopaedic wards to facilitate a high standard of enhanced care for our dementia patients to ensure a robust and holistic hospital admission.

The post-holder will contribute to the delivery of patient's individual care under the direction and supervision of the Ward Manager with additional support from the Dementia and Delirium Team. Whilst completing this, the post-holder will assist with all aspects of the patient's care including moving and handling, personal hygiene and dietary needs.

The successful candidate will be covering a 7 day service and will work with other Dementia Support Workers to ensure the service is covered across the 3 ward areas Monday - Sunday.  

**Previous applicants need not apply**

Please note this vacancy may close early once sufficient applications have been received.

Main duties of the job

The post holder will contribute to the delivery of patients’ individual care under the direction and  supervision of the Ward Manager and in conjunction with the Dementia and Delirium Team. 

  • They will gather quality collateral history/ personal information from patients, families, carers and other relevant services (eg social worker, care agency).
  • Deliver, monitor and embed DCS care plans for patients with dementia using clinical leadership skills to role model best practice to ward staff.
  • Work closely with dementia service colleagues and contribute to service goals, taking responsibility for collecting and inputting data metrics.
  • Use clinical judgement to feedback to MDT patient progress and assist in setting patient goals that reflect their changing needs.
  • Ensure effective ongoing carer communication/ liaison, including referrals to community resources where indicated (eg carer support organisations).
  • Facilitate the provision of meaningful activities for patients, working closely with other members of the MDT.
  • Facilitate supported/ risk-positive discharges.
  • Follow-up telephone calls and where required, admission avoidance activity (community liaison/ follow-up visits).

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

 For roles at Liverpool Women’s, visit their careers page

Detailed job description and main responsibilities

Clinical Responsibilities

  • Maintain a professional behaviour at all times and represent the values of the organisation.
  • To assist the staff in the delivery of direct patient care.
  • To undertake skilled nursing support activities for which training and competency assessment has been undertaken.
  • To assist the nursing staff in maintaining patients well-being and dignity in a safe environment and
    in maintaining patient confidentiality and privacy.
  • To understand and adhere to all relevant trust policies and procedures.
  • To prioritise care as appropriate.
  • To demonstrate good communication skills when dealing with patients, relatives and members of
    the multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
  • Contribute to effective and timely discharge planning.
  • To perform, understand and report patient risk assessments e.g. Nutritional assessment scores,
    Falls Assessment, Moving and Handling, Pressure Area assessment and Bed Rail risk
    Assessment.
  • To demonstrate initiative and the ability to recognise/identify changes in a patient’s
    condition/treatment and report promptly to the registered nurse and medical staff as appropriate.
  • To act as a role model for student nurses and colleagues.
  • Report any concerns regarding patient’s well-being or safety to the nurse in charge.
  • It is the responsibility of any member of staff who becomes aware of either a clinical or non-clinical
    incident to escalate immediately to the registered nurse.
  • To understand the principles of the Friends and Family Test/patient experience feedback and how
    it is used to improve and maintain an excellent patient experience.
  • Assist nursing staff with ward preparation for admission and to ensure the bay areas are
    appropriately cleaned on patient discharge or transfer. 

Person specification

Experience

Essential criteria
  • Demonstrable experience of working with patients in a hospital environment
  • Previous experience of team work
  • Previous experience of dementia care

Knowledge

Essential criteria
  • Evidence of literacy and numeracy skills to GCSE C or equivalent

Skills

Essential criteria
  • Ability to communicate and present written information clearly
  • Basic computer /key board skills
  • Ability to understand and undertake monitoring of patients’ vital signs
Desirable criteria
  • Ability to learn new skills quickly
  • Ability to plan and prioritise workload

Other

Essential criteria
  • Committed to own personal development and evidence of regular attendance at training days
  • Has a caring, compassionate and professional nature
  • Committed to developing self and others
  • Diplomatic and calm
  • Ability to work as a team and form professional relationships with colleagues

Qualifications

Essential criteria
  • NVQ Level 3 or Equivalent/New Diploma Level 3 or equivalent

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Francesca Underwood
Job title
Ward Manager
Email address
[email protected]
Telephone number
0151 529 6361
Additional information

For any additional information, please contact Ward Manager Francesca Underwood - Ward 4

[email protected]

0151 529 6361

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