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Job summary

Main area
Urology
Grade
Band 3
Contract
Permanent
Hours
Part time - 16 hours per week
Job ref
287-RSUR-83-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree University Hospital
Town
Liverpool
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
06/10/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Waiting List Clerk / Clerical Officer Administrative Support

Band 3

Job overview

The opportunity has arisen for a waiting list clerk/administrative support clerical officers to join our administrative team within the Urology Department based at Aintree Hospital Hospital.

It is  expected that all applicants will have previous experience of working in the NHS, extensive knowledge of iPM and knowledge of waiting list management.

The successful candidate must be able to undertake all administrative duties, have excellent communication skills, plan own workload and work on own initiative working to strict guidelines and adhering to Trust targets.

You will be expected to be a team player and cover for your colleagues during absences.

Main duties of the job

The post holder will manage and monitor waiting lists to ensure that procedures are carried out within Trust waiting list management policies and targets.  

The post holder will provide and maintain an efficient and effective administrative service, undertaking a range of administrative duties in line with local policies and procedures.

The post holder will be monitoring DM01 reports and also conduct pre-admission/pre-attendance calling to reduce DNA rates along with data cleansing exercises and validation of the waiting list.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Detailed job description and main responsibilities

Please see Main duties of the role detailed above and Job Description and Person Specification enclosed.

Person specification

Qualifications

Essential criteria
  • RSA 11 or equivalent

Experience

Essential criteria
  • Have demonstrable experience and knowledge of service improvement systems

Knowledge

Essential criteria
  • A good working knowledge of computers and software packages/ECDL
  • Understanding of a broad range of administrative processeses
  • Able to demonstrate and understanding of a wide range of local hospital systems/processes and policies

Skills

Essential criteria
  • Good basic numeracy skills
  • Excellent interpersonal skills ability to communicate at all levels
  • Should be able to present data and information in a useful and understandable format
  • Have good negotiation skills

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Green
Job title
Office Manager
Email address
[email protected]
Telephone number
0151 529 6397
Additional information

Lesley Whittle 

0151 529 2609

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