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Job summary

Main area
Volunteer
Grade
VOLUNTEER POST
Contract
Voluntary
Hours
  • Part time
  • Flexible working
  • Other
3 hours per week (N/A)
Job ref
287-VOL-16-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Liverpool University Hospitals - Royal Site
Town
Liverpool
Salary
VOLUNTEER POST
Closing
22/01/2026 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Complementary Therapy Volunteer

VOLUNTEER POST

Job overview

Volunteers provide additional, informal, lay support for patients and their families, and introduce a valuable sense of community which leads to important improvements in patient experience. The presence of volunteers brings an extra dimension to the culture and environment of the Trust and provides a vital connection between the Hospital and those communities it seeks to serve. 

The main base is at the Royal Liverpool Hospital but we require therapists to work at all of our hospital sites including Aintree and Broadgreen.

The Cancer Wellbeing Team provides emotional and social support to anybody affected by a cancer diagnosis throughout every stage of their cancer journey. The centre also consists of a complementary therapy service for cancer patients and their carers.

We need experienced volunteer complementary therapists who can offer massage, aromatherapy, reflexology and/or reiki.

Main duties of the job

What skills and abilities are we looking for?

  • Warm and caring, professional and polite, someone who can help us offer a supportive and friendly service.
  • Strong communication skills, able to listen effectively and help direct people to the help they need.
  • Able to work with a range of people and willingness to learn.
  • A qualification in any of the following: reflexology, aromatherapy and massage therapies at level 3.
  • 1 year post qualification (at level3) experience is essential.

·         An interest in cancer care and the services that Macmillan and the hospital provide.

·         Able to adhere to Macmillan’s and NHS policies including health and safety, confidentiality and equal opportunities protocols.

  • A minimum of 4 hours per week for over 6 months

You must be aged 18 or over to volunteer for this role

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Detailed job description and main responsibilities

What skills and abilities are we looking for?

  • Warm and caring, professional and polite, someone who can help us offer a supportive and friendly service.
  • Strong communication skills, able to listen effectively and help direct people to the help they need.
  • Able to work with a range of people and willingness to learn.
  • A qualification in any of the following: reflexology, aromatherapy and massage therapies at level 3.
  • 1 year post qualification (at level3) experience is essential.

·         An interest in cancer care and the services that Macmillan and the hospital provide.

·         Able to adhere to Macmillan’s and NHS policies including health and safety, confidentiality and equal opportunities protocols.

  • A minimum of 4 hours per week for over 6 months

You must be aged 18 or over to volunteer for this role

Person specification

Personal Specification

Essential criteria
  • For the Therapy Volunteer role a complementary therapy qualification is required
  • Good interpersonal skills. The ability to be welcoming, friendly, polite and caring with all patients, visitors and Trust staff. To be sensitive, compassionate and have a tactful nature.
  • To be reliable, honest and punctual.
  • Ability to communicate with all groups or people and work on your own or as part of a team.
  • To be able to work within role and organisational boundaries.
  • To embody the Trust Values.
  • To exercise confidentiality and discretion
Desirable criteria
  • Previous volunteering or experience of working in a health or social care environment is not required for this role, although any relevant life experiences should be detailed on the application.

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emily Naylor
Job title
Voluntary Services Manager
Email address
[email protected]
Telephone number
0151 529 2408
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