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Job summary

Main area
Finance Administration
Grade
Band 2
Contract
Permanent
Hours
Full time - 30 hours per week (Rota)
Job ref
159-LWH-62-25-B
Employer
Liverpool Women's NHS Foundation Trust
Employer type
NHS
Site
Liverpool Womens Hospital
Town
Liverpool
Salary
£24,169 per annum, pro rata
Salary period
Yearly
Closing
18/06/2025 23:59

Employer heading

Liverpool Women's NHS Foundation Trust logo

Funding and Finance Assistant

Band 2

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

We invite you to review why Liverpool Women's Hospital is a great place to work:  https://vimeo.com/556197652 

We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Job overview

An opportunity has arisen within The Hewitt Fertility Centre Liverpool for a Funding Administrator to work within the funding and finance team.

The successful candidate will be a bright, committed and enthusiastic individual. You will be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in an administration service is essential. 

The hours of work will be 30 hours per week, on a rota with current staff. There is an expectation that you will be available one week in four to do a late shift working until 17.00pm.

The unit is operational between 7.00am and 17.00pm currently. The Hewitt Centre supports a seven day service.

Main duties of the job

The post holder will assist with the day to day activity of the funding and finance service within the Hewitt Fertility Centre, raising invoices, taking payments from patients as required, completing cost of treatment quotations, assist with the monthly debtors' reports. The post holder will also be responsible for the provision of an efficient service to check that all NHS referrals to the Hewitt Centre are eligible for NHS funded IVF treatment from the patient's relevant Integrated Care Board (ICB), involving a detailed knowledge of numerous sets of eligibility criteria,. Great attention to detail will be required.

The Hewitt Centre is one of Britain's largest reproductive medicine units providing a comprehensive service to both NHS and fee paying patients.

The Hewitt Fertility Centre is wholly committed to providing a high quality service to patients who attend the centre, for a range of fertility related investigations and treatments.

Working for our organisation

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

For roles at Liverpool University Hospitals, visit their careers page.

UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.

https://www.gov.uk/skilled-worker-visa/your-job

Detailed job description and main responsibilities

Generate debt reminder letters using the Infertility Database for Embryology and Andrology Systems (IDEAS) for both Liverpool and Knutsford site accounts.

Assist in keeping a record of monthly debtors for both Liverpool and Knutsford accounts, contacting patients weekly and monthly to take payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.

Take appropriate action if agreements are defaulted on.

Assisting in the preparation of data for legal referrals to our debt collection agency.

Ensure all storage charges for Embryology and Andrology are invoiced using monthly reports.

Issue invoices for all private patients for investigations and treatment cycles. This includes medication and top up of medications.

Issue NHS patients with invoices for prescription fee charges and any extra treatments undertaken not supported by NHS funding.

Keeping records of refunds due to patients and liaise with Trust Finance Department

Issuing refunds via debit card and bank transaction methods

Provide cost of treatment quotations, requested by Consultants and Clinicians for patients in person, or by post and email.

Deal with patient queries relating to costs for all aspects of treatment, involving an understanding of patient case notes and treatment plans

Deal with any queries in relation to patient's accounts issues both NHS and private patients.

Cross check Consultant invoices to the Trust with our monthly spreadsheets from clinics, then passed to manager for authorisation

For a full list of duties, please refer to the attached job description

Person specification

Qualifications & Learning

Essential criteria
  • NVQ Level 3 or equivalent

Experience

Essential criteria
  • Experience within a clerical environment
  • Previous keyboard experience
  • Previous experience of working within an NHS role
  • Clear legible handwriting

Skills, Knowledge & Aptitudes

Essential criteria
  • The ability to respond to verbal or written instructions, with understanding
  • Is able to communicate with others with sensitivity and tact as the situation requires
  • Good telephone manner

FLEXIBILITY/ ADAPTABILITY

Essential criteria
  • Able to adapt to changing procedures within the Unit
  • Demonstrate a flexible approach to work
  • Able to work under pressure at busy times
  • Prepared to undertake personal development and training
Desirable criteria
  • Able to assess situations and suggest possible solutions

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoInvestors in People: GoldCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant Bronze Award

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Mitchell
Job title
Operational Services Manager
Email address
[email protected]
Additional information

For an informal discussion about the role, please contact Sharon Mitchell, Operational Services Manager on 0151 702 4287

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