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Job summary

Main area
Radiology
Grade
Band 7
Contract
12 months (Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
159-LWH-112-25
Employer
Liverpool Women's NHS Foundation Trust
Employer type
NHS
Site
Liverpool Womens Hospital
Town
Liverpool
Salary
£46,148 - £52,809 per annum
Salary period
Yearly
Closing
08/06/2025 23:59

Employer heading

Liverpool Women's NHS Foundation Trust logo

CDC Operational Service Manager

Band 7

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

We invite you to review why Liverpool Women's Hospital is a great place to work:  https://vimeo.com/556197652 

We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Job overview

The Operational Service Manager will support the Divisional Manager by providing operational management and business development of designated clinical speciality services within the Division.

The main area of service delivery will be for the Liverpool Women's Radiology Department which includes the on site Community Diagnostic Centre.

The post holder will be responsible for providing timely, efficient and effective operational management support to the Divisional Manager and the speciality leads, with the overall aim of ensuring that services are responsive and provided to the highest clinical and performance standards.

The post holder will also support the development and implementation of projects and business cases to improve cost, service delivery and patient experience to the key speciality areas, and will ensure continuous improvement of performance and quality targets.

Main duties of the job

Business and Operational Planning and Delivery

Performance Management

Finance Management / Business Planning

Human Resource Management

Risk and Governance

Working for our organisation

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

For roles at Liverpool University Hospitals, visit their careers page.

UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.

https://www.gov.uk/skilled-worker-visa/your-job

Detailed job description and main responsibilities

Please see attached Job Description for detailed job description and main responsibilities.

The Operational Service Manager will support the Divisional Manager by providing operational management and business development of designated clinical speciality services within the Division.

The main area of service delivery will be for the Liverpool Women's Radiology Department which includes the on site Community Diagnostic Centre.


The post holder will be responsible for providing timely, efficient and effective operational management support to the Divisional Manager and the speciality leads, with the overall aim of ensuring that services are responsive and provided to the highest clinical and performance standards.

The post holder will also support the development and implementation of projects and business cases to improve cost, service delivery and patient experience to the key speciality areas, and will ensure continuous improvement of performance and quality targets.

Person specification

Experience & Knowledge

Essential criteria
  • Experience of management of clinical services and working with medical staff
  • Contributing to improvements in service standard and patient experience
  • Experience of monitoring compliance with local and national performance and quality targets
  • Experience of developing innovative and lasting solutions to operational and performance issues
  • Experience of budget and human resources management
  • Experience of managing administrative and support staff
  • High level knowledge of patient and hospital administration systems
  • Understanding of local and national targets
Desirable criteria
  • Experience in radiology/imaging operational management within a healthcare setting
  • Experience of finance and cost improvement programmes
  • Experience of waiting list and activity monitoring against contract
  • Knowledge of national and local initiatives

Qualifications

Essential criteria
  • Educated to degree level or equivalent experience
  • Educated to Masters level in a relevant subject or equivalent experience
Desirable criteria
  • Recognised leadership and/or management qualification

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoInvestors in People: GoldCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Dudley
Job title
Deputy Divisional Manager
Email address
[email protected]

If you have problems applying, contact

Address
L9 7AL
Telephone
0151 706 4666
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