Detailed job description and main responsibilities

JOB OUTCOMES
As a result of the post-holder being effective in their role, The Trust would expect to see the following outcomes for the Trust, service users and the wider community: 
1. Mersey Care NHS Foundation Trust as a leading provider of community services, mental health care, physical health, addiction services and learning disability care.
2. Service users receiving a high-quality service and one which is free from stigma, discrimination and harm.
3. Staff engaged with the delivery, innovation and continuous improvement of services to benefit service users.
4. Visible and responsive leadership, setting the standard for others and role-modelled throughout the division for all managers. 
5. The Trust values of Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support will be embedded across the division for all staff and evident to service users.

Job Purpose:
Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment. Within our estate, we operate a variety of different services and environments, including:
Inpatient mental health facilities (including high, medium and low secure facilities).
Staff and service user residential accommodation.
Rehabilitation areas.
Respite areas.
General office buildings.
Whilst the location and service group may differ, the role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that cleaning standards are achieved and maintained.
Principal Responsibilities:
1. To work as members of a team, carrying out facilities tasks as allocated and prioritised.
Facilities tasks may include all or a combination of the following:
Cleaning of clinical/ward areas, inclusive of toilets.
Waste disposal.
Basic food preparation.
Fridge and food temperature monitoring.
Collating service user menu orders.
2. To assist colleagues and their line manager, carry out the tasks assigned to the team or individual and to support the minimisation of overtime and sickness costs to the Trust and also minimise the waste of resources, through operating the required reporting, management or information systems.
3. To undertake all mandatory training as required by Mersey Care NHS Foundation Trust and ensure that all required training is kept up to date.
4. To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
5. To comply with all relevant policies and procedures (including, but not limited to, health & safety, security, manual handling and food safety). As work may be carried out in a wide variety of locations, adherence to site-specific security procedures is of paramount importance.
6. To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
7. To stand in for other FMA’s as required.
8. To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.
a. Internal Contacts
Contact with staff of all disciplines and at all levels in the course of day-to-day domestic and catering duties.
b. External Contacts
Contact with visitors to the Trust, and with a variety of maintenance and 
other contractors working on site.
c. Service Users
Contact with patients. This may be daily within inpatient areas for extended periods of time, or infrequently in outpatient areas. This contact may include communication with service users with severe and enduring mental health problems, who may display behavioural difficulties and import sensitive information.
9. To work unsupervised and use own initiative in line with service requirements.
10. To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
11. To undertake cleaning duties in accordance with cleaning schedules and instructions.
12. Any other duties that may be reasonably expected and that are commensurate with the grade