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Crynodeb o'r swydd

Prif leoliad
Pharmacy
Gradd
Band 3
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
  • Rhannu swydd
  • Gweithio hyblyg
37.5 awr yr wythnos (includes weekend working)
Cyfeirnod y swydd
350-TWS7310753-A
Cyflogwr
Mersey Care NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Medicines Management Building, Maghull Health Park
Tref
Liverpool
Cyflog
£24,937 - £26,598 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
17/08/2025 23:59

Teitl cyflogwr

Mersey Care NHS Foundation Trust logo

Higher Level Pharmacy Support Worker - Dispensary Service

Band 3

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Trosolwg o'r swydd

This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team’s expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.

Dispensary Pharmacy Support Worker roles are based within our purpose-built pharmacy department at Maghull Health Park and supporting our in-house Pharmacy at Hollins Park Hospital in Warrington.  

We are looking for enthusiastic, flexible, and motivated individuals to join our team and welcome applications from experienced dispensers from any sector who have an interest in developing their professional career within a hospital pharmacy setting. There will be opportunity to develop your skills and experience and we will provide full training and a well-structured support system, including robust individual and group supervision, personal development planning and access to professional development opportunities. 

You will be part of an expanding team of highly professional and dedicated staff whose aim is to provide an excellent, patient focused service.

This role would suit someone who is committed to providing high quality patient safety focused care utilising excellent communication and interpersonal skills to work within a large team.

Prif ddyletswyddau'r swydd

The role involves dispensing various types of prescriptions including controlled drugs and clozapine and involves using our new automated robotic dispensing systems including a blister pack robot to dispense medicines. Other duties include responding to dispensary supply queries, preparing for medicines deliveries.

The Medicines Management team is well-established with a track record in delivering outcomes, our pharmacy support workers are key to ensuring this happens. The service supports physical health, mental health, and community care across a large geographical footprint.

For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification. 

The post-holder will be obliged to participate in our seven- day medicines supply service in line with the hours of operation

Gweithio i'n sefydliad

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  1. To work in accordance with trust policies, procedures & standard operating procedures as appropriate.
  2.  To accurately and efficiently order & supply stock and named-patient dispensed medicines, including supply of compliance aids and patient information leaflets.
  3.  To follow up any outstanding orders for wards, clinics and service users on a daily basis in line with standard operation procedures.
  4. To follow up any outstanding items on supplier orders on a daily basis and escalate appropriately.
  5. To be involved in the supply of clozapine to service users. This will include: a) Dispensing of clozapine (including utilising compliance aids) in accordance with standard operating procedures.
    b) Liaising with patients, the clozapine monitoring service, and clinical team regarding the appropriate supply of clozapine.
    c) Receiving of clozapine blood results.
    d) Issue of medication to clients at clozapine clinic.
    e) Organising the request and receipt of up-to-date clozapine prescriptions.

For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification. 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • • NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge
Meini prawf dymunol
  • Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Knowledge/Experience

Meini prawf hanfodol
  • Experience of dealing with the public
  • Demonstrates an interest in Pharmacy
  • Demonstrates an understanding of good time management skills
  • Understands the need for written policies and procedures
  • Has an understanding of the need for patient confidentiality
Meini prawf dymunol
  • Work experience in a pharmacy.

Values

Meini prawf hanfodol
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Meini prawf hanfodol
  • Excellent organisational skills
  • Ability to multitask and change from one job to another frequently, working both independently and as part of a team
  • Demonstrable IT skills
  • Excellent communication skills – written – verbal – listening
  • Ability to work under pressure
  • Customer care skills
  • Ability to prioritise workload and manage time effectively to meet specified deadlines
  • Excellent inter-personal skills
  • Ability to perform basic mathematical calculations in relation to work
  • Good time management
  • Ability to meet deadlines
  • Ability to travel between different sites
  • Ability to work individually and to work as a team player
  • Ability to work flexibly
  • Pro-active and displays initiative
  • Problem solving skills
  • Willingness and self-motivation to learn
  • Ability to deal with frequent interruptions
  • Ability to deal effectively with telephone enquiries
  • Attention to detail and a responsible attitude towards quality and accuracy
  • Professional manner

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementNavajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Tasmin Goff
Teitl y swydd
Pharmacy Technician Team Manager Dispensary
Cyfeiriad ebost
[email protected]
Rhif ffôn
0151 250 6061
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg