Job summary
- Main area
- Networked services CBU2
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 158-25-046-OPDL
- Employer
- The Clatterbridge Cancer Centre NHS Foundation Trust
- Employer type
- NHS
- Site
- The Clatterbridge Cancer Centre - Liverpool
- Town
- Liverpool
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 03/06/2025 23:59
Employer heading

Senior Healthcare Support Worker
NHS AfC: Band 3
In cases where we receive a high volume of applications, we reserve the right to automatically close any vacancies prior to the specified closing date - all vacancies are capped at a sufficient number; you are advised to submit your completed application form as early as possible.
Please note that applications are accepted only by completion of our application form. If you have any needs that prevent you from applying in this way and participating in our online recruitment process, please contact the Recruitment Team on 0151 5565176 or [email protected] at the earliest opportunity to ensure that support can be provided. Adjustments can be made for you during application and interview.
We operate a Values Based Recruitment (VBR) approach when recruiting new colleagues. VBR helps us to attract and select employees whose personal values and behaviours align with the values of the Trust. For more information on our vision, mission and values please see here - Vision, mission and values :: The Clatterbridge Cancer Centre (clatterbridgecc.nhs.uk)
If you do not receive confirmation that you have been shortlisted for interview, please assume that you have not been shortlisted on this occasion. It is with regret that we are unable to provide feedback to non-shortlisted candidates.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship for the post by assessing their circumstances against criteria specified on the gov.uk website.
Job overview
Due to UKVI guidelines, this role is no longer eligible for a Skilled Worker visa at entry level. Further information can be accessed here - https://www.gov.uk/skilled-worker-visa
Senior Health Care Support Worker
Outpatients Department, CCC Liverpool.
37.5 Hrs Monday - Friday inclusive BH
An exciting opportunity has arisen within the Outpatient Department at Clatterbridge Cancer Centre Liverpool site, although cross cover between other sites may also be required. Applications are welcome from flexible, enthusiastic and motivated individuals.
The role involves working collaboratively with registered nurses, clinicians and members of the Multi-Disciplinary Team within the Outpatient Department.
Outpatients currently support a wide variety of clinical teams and activities within the department including endoscope, ECG, phlebotomy, PICC & Port access and care, SACT assessment clinics. This offers our staff a varied working day and daily learning opportunities.
Excellent communication skills are essential and phlebotomy experience is desired.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Main duties of the job
The senior health care support worker role involves the undertaking of clerical duties; providing hands-on care, assistance and emotional support to patients and their relatives; performing phlebotomy, PICC and Port access and care; assisting the clinicians with endoscopic procedures, cleaning, safe handling and storage of the endoscopes; observations, urinalysis, BM recording, ECG recording; preparing for clinics and maintaining high standards of documentation and record keeping.
Excellent communication skills and experience of working as a Band 3 health care support worker with phlebotomy experience is essential
This role will be mostly based within the clinics in The Clatterbridge Cancer Centre Liverpool, however there may be a requirement to work flexibly supporting our other Outpatient Clinics across our other sites (Wirral, Aintree and Paddington) if necessary.
Working for our organisation
The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals.
Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.
Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.
We are -
- Kind
- Empowered
- Responsible
- Inclusive
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre
Person specification
Education & Qualifications
Essential criteria
- Good general education/ Literacy & Numeracy or willing to work towards obtaining
- Working towards or prepared to work towards obtaining an apprenticeship in clinical healthcare.
- Holds National Care Certificate
Desirable criteria
- Level 3 Senior Healthcare Support Worker
Knowledge
Essential criteria
- Awareness and understanding of importance of confidentiality
- Accuracy and attention to detail
- Demonstrate interest in healthcare services
- Knowledge of Infection Control processes
- Knowledge of Safeguarding processes
Experience
Essential criteria
- Experience working in a healthcare setting
- Experience of caring for patients
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Amy Wilson
- Job title
- Outpatients Department Manager
- Email address
- [email protected]
- Telephone number
- 0151 318 8514
- Additional information
Ruth Glenn
Outpatient Deputy Ward Manager
The Clatterbridge Cancer Centre Liverpool
0151 318 8514
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