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Job summary

Main area
MSU Security Department
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Flexible rostering system 24 hours over 7 day period including night shifts.)
Job ref
350-SC7205198
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
MSU Rowan View Hospital
Town
Maghull
Salary
£24,625 - £25,674 per annum pro rata
Salary period
Yearly
Closing
05/06/2025 23:59

Employer heading

Mersey Care NHS Foundation Trust logo

Operational Security Grade

Band 3

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

An opportunity has arisen for a permanent  full time OSG vacancy within the Security Department covering LSU and MSU

The purpose of the role is to undertake a range of duties in support of the security requirements of the Hospital.

You will  be based in Rowan View MSU Hospital however your can also cover Aspen Wood LSU as staffing demands.

 

Main duties of the job

An opportunity has arisen for a permanent full time OSG vacancy. The purpose of the role is to undertake a range of duties in support of the security requirements of the Hospital.

The Security Department provides a hospital wide service ensuring all aspects of Procedural, Dynamic and Passive security systems are in place, operationalised, maintained and regularly updated. This ensures a delivery of effective patient care is balanced with the hospital's statutory requirements to maintain a safe and secure environment for staff, patients and the public.

The hospital's passive security systems are divided into a number of functional areas. These cover all aspects of hospital security; staff main entrance reception, visitor processing, security maintenance and control room operations.

The department operates a flexible rostering system covering a 24 hour period covering day and night shifts where required including weekends.

 

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

Staff Main Entrance
This functional area of the Security Department is primarily concerned with the secure processing of staff 
into the secure sites. The role incorporates responsibilities for security monitoring and responses to alarm 
states in the entry building.
1. Staff identification, and the utilisation of specialised I.T. equipment
2. Key / PiT alarm and radio issue/return
3. Key security checks
4. Vehicle processing
5. Contractor/other tool checks
6. CCTV monitoring, (entry building /reception)
7. Entry building staff pedestrian control
8. Emergency vehicle escorts, (fire, ambulance etc)
9. Alarm response states to entry building /reception
The roles detailed include operational activities such as: -
1. Monitor the searching of hospital vehicles
2. Random Searching of vehicles on entry and exit to the secure sites of the hospital.
3. Checking of security keys held in automated key cabinets, as per hospital procedures.
4. Carry out statutory checks, as per procedures, to monitor the number of keys issued.
5. Check the key cabinets for the keys that are issued against the shift pattern by use of computerised 
system.
6. Operate electronic doors, both vehicle and pedestrian, via consoles in the Control Centre.
7. Use the closed-circuit television system to monitor the movement of traffic, both vehicular and
pedestrian in and out of the secure areas.
Visitor Processing
This functional area of the Security Department is primarily concerned with the secure processing of 
visitors into the secure sites.
1. Visitor information
2. Visitor verification, pre booking and goods/ items processing,
3. Visitor processing at entry building/reception
4. Central visits
5. Contractor escort management and coordination
6. Staff search, (metal/mobile phone portals,
7. Staff goods processing/control
8. Patient possessions processing
9. Assist in the facilitation and the escorting of all visitors, including child visits.
The roles detailed include operational activities such as:-
1. Completion of the appropriate documentation on arrival and departure for all official visitors. 
Confirm that they are expected and advise the relevant escort staff.
2. Check patients’ visitors are on the approved visitors list and once satisfied as to identity, complete 
appropriate documentation.
3. Provide a reception service to all visitors to the hospital, using the visitor’s computerised systems. 
Phoning of wards and departments to notify them of visitors, following the hospital procedure on 
the taking of items into the hospital. Explain to visitors the hospital policies, such as not allowing 
prohibited items in the secure areas.
Security Maintenance Function
This function area of the Security Department is primarily concerned with the range of security roles 
which underpin and maintain the security standards of the secure sites.
1. Dedicated Search Team Staff. (When DST training is completed)
2. Routine perimeter patrols/ response to alarm states.
3. Response to personal attack alarm states in the grounds.
4. Non secure site security/ barrier control.
5. Assist in the updating of patient photographs as and when required.
6. Participate in drug detection dog searches.
The roles detailed include operational activities such as: -
1. Administration duties as required of the role, which may include issues relating to the collation and 
collection of security related information.
2. Undertaking specified searches of patients or areas which at times will be undertaken in threatening 
and hostile environments.
3. Alarm responses may involve the prevention of escapes by patients which may be highly stressful
and physically demanding.
Reception Operations
The reception operations are primarily concerned with organising and coordinating all emergency 
responses across the secure sites to alarm states. The monitoring function performed by the reception is 
seen as integral to the safe operation of the hospital.
1. Hospital wide communications systems
2. CCTV surveillance/monitoring within the secure sites
3. Ward alarm response, (disturbance)
4. Site incident response
5. Emergency responses, (fire, ambulance etc), and escorting and monitoring emergency 
vehicles within the secure site.
The roles detailed include operational activities such as: -
1. Coordinate the emergency radio communications system, carrying out daily test calls which link to 
VHF Radio/Pager systems throughout the hospital.
2. The practical application of security procedures for fire, escape, disturbance and hostage 
procedures.
3. Act at all times in accordance with the Health and Safety procedures.
4. Undertake the response arrangements for all alarm states in the hospital under the direct guidance 
and instruction of the / Reception Supervisor.
5. Report to the Reception Supervisor the condition and operation of equipment within the 
reception.

Person specification

Qualifications

Essential criteria
  • Good command of English both written and verbal.
Desirable criteria
  • Minimum 3 GSCE or equivalent eg NVQ

Knowledge / Experience

Essential criteria
  • Good standard of verbal and written communication, including ability to use I.T Equipment
  • Ability to carryout routine tasks
  • Experience of working to laid down procedures in a structured setting
  • Ability to get on with people and deal with visitors
  • Ability to demonstrate the operation Information Technology equipment
Desirable criteria
  • Show interest in security/patient issues
  • Ability to use hand tools, and equipment

Skills

Essential criteria
  • Excellent communication skills
  • Experience of dealing with the public
  • Ability to work within a team and follow detailed instructions
  • Motivated to working within the specialized department
  • Ability to demonstrate calm approach to stressful situations.

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementNavajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gary Dixon
Job title
Security Supervisor
Email address
[email protected]
Telephone number
0151 459 5500
Additional information

Lauren Molyneux

[email protected]

0151 459 5500

 

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