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Job summary

Main area
Administrative and Clerical
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week (1 x 15 hour per week, 2 x 30 hour per week available)
Job ref
409-7351467
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Ormskirk District General Hospital
Town
Ormskirk
Salary
£24,937 - £26,598 pro rata, per annum
Salary period
Yearly
Closing
09/11/2025 23:59
Interview date
17/11/2025

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Support Medical Secretary

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

The Community & Clinical Support Services at Ormskirk Hospital site are looking to appoint support medical secretaries to provide a comprehensive service with the minimum of supervision to specialities within the division.  The successful candidate would be required to type clinical correspondence from audio across both medical and surgical specialities. 

1 x 15 hour per week Support Medical Secretary – to work Thursday and Friday each week based at Ormskirk Hospital

2 x 30 hour per week Support Medical Secretaries – days/hours to be discussed at interview and can be worked at either Southport or Ormskirk Hospital sites.

Main duties of the job

Applicants must have a sound knowledge of medical terminology and ideally qualified to at least RSA level 3 / OCR typing and word processing or equivalent.  AMSPAR certification is desirable.  You must be proficient in the use of audio typing and Microsoft Office packages.  Training on in-house systems will be provided.  

You will need to be able to work to tight deadlines and withstand the pressure of working for a busy team.  It is essential you are able to work on your own initiative. 

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

Key duties:

Working as part of a support medical secretary team to support the clinical workforce

Typing of clinical correspondence using digital/audio systems 

Work across both medical and surgical specialities to ensure typing targets are met

Provide support to the medical secretaries as required.  The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the workload

Person specification

Qualifications

Essential criteria
  • NVQ III or equivalent experience
  • RSA II / III Typing or Word Processing
  • Knowledge of medical terminology
  • Audio typing
Desirable criteria
  • AMSPAR Diploma
  • European Computer Driving Licence (ECDL)

Experience

Essential criteria
  • Previous secretarial experience with knowledge of secretarial/administrative procedures and systems
  • Previous Medical Secretary experience
  • Knowledge of Data Protection
Desirable criteria
  • Previous NHS experience
  • Knowledge of Microsoft Office Software Package

Skills

Essential criteria
  • Able to communicate effectively with a wide range of people, both internal and external
  • Ability to work as a member of a team
  • Excellent interpersonal skills
  • Flexible working approach
  • Ability to plan and organise own workload to meet targets
  • Customer Service skills

Other

Essential criteria
  • Committed to self-development to meet the requirements of the role
  • Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
  • Ability to deal with distressed patients or relatives when answering telephone
  • Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
  • Continuous use of computer / keyboard
  • Use of trolleys to transport case notes
  • Continuous use of VDU
  • Working in an office environment

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Documents to download

Apply online now

Further details / informal visits contact

Name
Chelsea Farnan
Job title
Team Leader
Email address
[email protected]
Telephone number
01695 656712
Additional information

Carole Dixon

Medical Secretary Assistant Manager

[email protected]

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