Job summary
- Main area
- Medical Records
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 287-DEN-42-25
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Liverpool University Dental Hospital
- Town
- Pembroke Place
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 24/09/2025 23:59
Employer heading

Medical Records Clerk - Dental Hospital
Band 2
Job overview
Medical Records Clerk - Dental Hospital
Band 2
Permanent
37.5 Hours per week over 5 days
This job involves the day to day running of a medical records team, booking patients for outpatient and inpatient clinics. Health records library functions , along with all general administration duties.
The role requires an organised, motivated individual who works well within a team and as an individual.
***Please note this vacancy may close once sufficient applications have been received***
Previous candidates need not apply
Main duties of the job
The post holder will be involved in the running of reception duties, registering and documentation of new patients, booking appointments, requesting case notes from the health records library, prepping clinics. Engaging with all members of staff and dealing with enquiries from patients, dental and medical practitioners and members of the public by telephone and in person.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patients
The role is an excellent opportunity for the post holder to make a positive impact on the patient journey.
- Registration and documentation of new patients.
- Reception duties.
- Requesting/locating case notes from the filing system as required.
- Maintenance of appointment system.
- Maintenance of daily clinical work sheets.
- Maintenance of waiting lists.
- Provision of statistical information for Managers as required.
- Care and repair of case note folders.
- Maintenance of accurate tracker system of case histories.
Person specification
Qualifications
Essential criteria
- 5 GCSE’s A*-C /NVQ 2 or equivalent
Experience
Desirable criteria
- Experience in a clerical post
Skills
Essential criteria
- Good communication skills Ability to communicate effectively with staff at all levels and with patients
- IT skills / relevant keyboard experience
- Ability to organise and prioritise own workload
- Ability to work as part of a team and liaise with colleagues to ensure effective working.
Other
Essential criteria
- Willingness to accept that flexibility is required to meet the changing needs of the NHS
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ann Nugent
- Job title
- Clerical Records Supervisor
- Email address
- [email protected]
- Telephone number
- 0151 706 5085
- Additional information
For further information please contact Ann Nugent on 0151 706 5996
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