Job summary
- Main area
- Admin & Clerical
- Grade
- Band 4
- Contract
- 12 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week (Monday to Friday - 9am-5pm)
- Job ref
- 350-MHC7275882-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Knowsley Resource and Recovery Centre (& or Harry Blackman House in St Helens)
- Town
- Prescot
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 20/07/2025 23:59
- Interview date
- 28/07/2025
Employer heading
Personal Assistant
Band 4
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
An exciting opportunity has arisen for a Personal Assistant to join our Administrative Team
The post holder will provide comprehensive admin support to the St Helens and Knowsley Leadership Team.
Successful applicants will be able to organise their own workload and co-ordinate workload activities within the team. The successful candidate will have excellent interpersonal skills.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
Some travel between sites is also required.
Main duties of the job
The post holder will be expected to work with the minimum of supervision. They will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the leadership team to utilise their time in an efficient and effective manner.
As an experienced Personal Assistant/Secretary, you will be managing diaries of the leadership team. You will be required to arrange internal and external meetings.
Taking comprehensive minutes is an integral part of the role, you must be competent in taking live minutes in meetings, preparing for your meetings in advance, chase up outstanding actions, produce reports etc.
It is essential that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Please refer to the Job Description and Person Specification attached for full details of this role.
Person specification
Qualifications
Essential criteria
- RSA III (or equivalent) Word Processing.
- Proven competence in various IT packages. Audio typing skills.
Desirable criteria
- RSA (or equivalent) Shorthand qualification at approx. 80wpm.
- ECDL qualification.
Experience/Knowledge
Essential criteria
- Experience of working at a similar level with proven admin/secretarial skills
SKILLS
Essential criteria
- Ability to exercise initiative and work with minimum supervision.
- Excellent communication skills.
- Excellent inter-personal skills.
- Excellent telephone manner.
- Ability to ensure accuracy in work undertaken.
- Tact/diplomacy.
- Awareness of pressures requiring organisational and time management skills.
- Understanding of people suffering from mental illness
VALUES
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jennie Beckwith
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 0151 351 8600
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