Job summary
- Main area
- ID Badge Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 20 hours per week (20 hours per week over 5 days. 10am - 2pm Monday to Friday. All shifts are office based at V7.)
- Job ref
- 350-TWS7193204
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- V7 Building
- Town
- Prescot
- Salary
- £24,169 Pro rata Per Annum
- Salary period
- Yearly
- Closing
- 22/06/2025 23:59
- Interview date
- 27/06/2025
Employer heading
ID Badge Administrator
Band 2
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
The postholder is expected to produce ID badges for all staff and manage ID badge access requests that come into the department and provide cover for reception as and when required. The postholder is
expected to understand the procedures and policies that apply in their department, and to operate those procedures through written and verbal communication, data or text entry and publishing, ensuring that all steps of the process are understood and followed. Their duties involve administrative processes, allocating, monitoring, prioritising and the carrying out of administrative tasks, for example data / text entry, health and safety procedures, and assisting the manager. They will liaise with service customers and assist the team to best meet the needs of the customers and the department through the application of defined processes.
Main duties of the job
1. To implement administrative tasks in a thorough, logical and repeatable way.
2. To assist the line manager with administrative processes, providing cross cover and backup for other team members including receptionists.
3. Produce all ID badges on behalf of the Trust and grant building access to ID badges, to also remove access from ID badges when instructed to do so.
4. Carry out a range of administrative tasks such as:
a. Order stationery electronically using NHS Supplies Software, maintaining adequate stocklevels
b. Accept deliveries / mail coming into the building and distribute to the relevant department
c. Deal with telephone enquiries to the department
d. Maintaining electronic meeting room bookings
e. Arrange Service Contracts visits as necessary e.g., Pest Control, service engineers
f. Filing, photocopying, laminating, sending faxes, preparation of files etc.
5. Ensure that all visitors and contractors sign in when arriving at the building, and escort visitors around the site for contractual purposes as and when required.
6. Assisting with the security of the sites i.e., fob system and keys – issuing, audit, operation of, obtaining signatures and record keeping.
7. Assisting in the maintenance of records for the department such as annual leave, training, Personal Development Plans etc.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
The postholder is expected to produce ID badges for all staff and manage ID badge access requests that come into the department and provide cover for reception as and when required. The postholder is
expected to understand the procedures and policies that apply in their department, and to operate those procedures through written and verbal communication, data or text entry and publishing, ensuring that all steps of the process are understood and followed. Their duties involve administrative processes, allocating, monitoring, prioritising and the carrying out of administrative tasks, for example data / text entry, health and safety procedures, and assisting the manager. They will liaise with service customers and assist the team to best meet the needs of the customers and the department through the application of defined processes.1. To implement administrative tasks in a thorough, logical and repeatable way.
2. To assist the line manager with administrative processes, providing cross cover and backup for other team members including receptionists.
3. Produce all ID badges on behalf of the Trust and grant building access to ID badges, to also remove access from ID badges when instructed to do so.
4. Carry out a range of administrative tasks such as:
a. Order stationery electronically using NHS Supplies Software, maintaining adequate stocklevels
b. Accept deliveries / mail coming into the building and distribute to the relevant department
c. Deal with telephone enquiries to the department
d. Maintaining electronic meeting room bookings
e. Arrange Service Contracts visits as necessary e.g., Pest Control, service engineers
f. Filing, photocopying, laminating, sending faxes, preparation of files etc.
5. Ensure that all visitors and contractors sign in when arriving at the building, and escort visitors around the site for contractual purposes as and when required.
6. Assisting with the security of the sites i.e., fob system and keys – issuing, audit, operation of, obtaining signatures and record keeping.
7. Assisting in the maintenance of records for the department such as annual leave, training, Personal Development Plans etc.
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in Math’s and English
- Experience in administration, secretarial or reception roles
Desirable criteria
- RSA 2 Word/Text Processing orequivalent
- ECDL
Knowledge and Experience
Essential criteria
- Knowledge of working with a wide variety of computer software applications, such as Word, Excel, Outlook
- Experience of working within administration, secretarial or reception roles
Desirable criteria
- Taking and transcribing minutes
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Ability to operate systems and support the management objectives of the department and Trust
- Good communication skills
- Is flexible and has a positive approach to management, supervision and meeting the needsof service users
- Is prepared to support the induction of new starters in relation to admin tasks and attend all mandatory training
- Is prepared to participate in all admin tasks
- Is prepared to explain the procedures and policies to staff members
- Will deliver the agreed administrative tasks, assigned
Desirable criteria
- Has operated systems before in an office environment
- Has worked in a multi-skilled environment before
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Louise Williams
- Job title
- Operational Administration Manager
- Email address
- [email protected]
- Telephone number
- 07393 265184
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