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Job summary

Main area
Radiology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Including BH, evenings and weekends)
Job ref
409-7591277
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Whiston Hospital
Town
Prescot
Salary
£24,937 - £26,598 Per annum
Salary period
Yearly
Closing
16/02/2026 23:59
Interview date
05/03/2026

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Radiology Administrator

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Do you want to be part of our very friendly, hard-working and forward-thinking Administrative Team as a Radiology Administrator? If yes - a vacancy has arisen in this area of the Radiology Department.

The department provides a 7 day imaging service, and therefore the post will include evening, weekend and bank holiday duties.

The successful candidate will work as part of a team to ensure the smooth running of this very busy department, by typing radiology reports, making complex radiology appointments and administrative duties for a wide range of radiology examinations and procedures. 

Applicants should be hard working, enthusiastic and well-motivated with good organisational and communication skills.

Successful applicants will require a satisfactory enhanced disclosure from the Criminal Records Bureau.

The JD & PS are currently under AfC review and are subject to review.

Main duties of the job

To provide a comprehensive administrative service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties.   Ensure cross cover working where appropriate

The team delivers Radiology services to the health community, providing inpatient, outpatient and GP services to a broad spectrum of client/patient groups.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

KEY DUTIES 

·  Type Radiology reports on the Radiology Information System (RIS) from digital dictation.

·      Ensure all reports are distributed promptly to the referring clinician and specialist team where appropriate.

·                     Ensure all coded reports are tracked through the Failsafe procedure.

·                     Ensure appropriate follow up investigations are in place and liaise with Modality Secretary accordingly.

·                     Mentor and train relevant staff as required by the Administration Services Co-ordinator.

·                     Deal appropriately with concerns from staff in line with Trust policy

·                     Accurate use of patient information using the Patient Administration System (PAS), including registration screen to check patient details are correct.

·                     Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.

·                     Obtain information requested by Administration Services Co-ordinator

·                     Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.

·                     General office duties including dealing with incoming and outgoing mail, e-mail, fax, photocopying.  Participate in housekeeping of the office environment.

·                     Attend appropriate training, meetings and education sessions at the request of manager

·                     Work with managers to review working practices, ways of working and find solutions to problems.

·                     Work in a flexible manner in accordance with the Trust Policy.

·                   Any other duties required by Line Manager

Person specification

Qualifications

Essential criteria
  • RSA/OCR III or equivalent Word Processing skills Audio-typing skills Knowledge of medical terminology
Desirable criteria
  • Shorthand skills

Experience

Essential criteria
  • Excellent IT skills with knowledge and experience of Microsoft office products
  • 2 years of experience working in a NHS office environment

Skills

Essential criteria
  • Self- motivated and able to work with limited supervision.
  • Able to use own initiative and respond to new challenges
  • Manage/prioritise own workload
  • Excellent communication skills.
  • Ability to manage difficult/sensitive situations
  • Ability to accurately maintain computerise and manual filing/documentation system
  • Ability to works as part of a team
  • Ability to supervise and motivate a team
Desirable criteria
  • Experience of supervising and motivating a team.
  • Time management skills.
  • Excellent interpersonal and influencing skills.
  • Good understanding of Trust Internal policies as appropriate.

Other

Essential criteria
  • Able to work the hours and duties required by the post.
  • Able to adopt flexible approach when required.
  • Ability to build and maintain good working relationships
  • Comply with Trust policies and procedures.
  • Understanding of confidential nature of role and awareness of Data protection Act

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Dooner
Job title
Radiology Business Coordinator
Email address
[email protected]
Telephone number
0151 430 1748
Additional information

If you’re interested in finding out more information, contact:

Joanne Dooner

Radiology Business Coordinator       

Whiston Hospital

0151 430 1748

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