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Job summary

Main area
Mental Health Support Worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Long days and nights)
Job ref
350-MHC7327488
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
Southport District General Hospital
Town
Southport
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
29/07/2025 23:59
Interview date
05/08/2025

Employer heading

Mersey Care NHS Foundation Trust logo

Support Worker

Band 3

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

Are you caring, compassionate, flexible and have excellent communication skills?

If yes, we have career opportunities available for you within the Accident & Emergency Liaison Team based at Southport Hospital.

Shortlisted applicants will be invited for interview, where we will be able to discuss the many and varied opportunities that are available. 

Various shift patterns on a 24 hours per day, 7 days per week, 365 days per year basis

Flexibility is expected when acuity is high to work in our other local services. 

Main duties of the job

You will assist the clinical team in delivering top-notch care by carrying out a range of tasks as instructed by the registered staff. This support will be in line with the personalised care and treatment plans for patients and service users.

It’s essential that you embody an attitude of respect and value towards patients, service users, and their caregivers, ensuring they are at the heart of the care and treatment planning process.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

Our clinical divisions offer a range of services, including mental health support, brain injury rehabilitation, addiction treatment, and child and adolescent mental health care, serving various communities across Halton, Knowsley, Liverpool, Sefton, St Helens, and Warrington. We're currently seeking dedicated healthcare assistants to join our inpatient wards, which cater to both older adults and adults in acute mental health situations, including male and female patients.

Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities. 

Person specification

Qualifications

Essential criteria
  • Health and Social Care Level 2 qualification or equivalent experience
Desirable criteria
  • Care Certificate
  • Phlebotomy trained
  • Physical Health competency basic passport
  • MEWS
  • Level 2 Smoking Cessation
  • Good standard of education
  • Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting
  • Willing to work towards Level 3 Health Care qualification

Knowledge/Experience

Essential criteria
  • Experience of working in a care setting
  • Understanding of issues of confidentiality
Desirable criteria
  • Experience of individuals with mental health problems or personal lived experience of mental health problems

Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential criteria
  • Able to communicate effectively
  • Ability to work as a member of a team
  • Ability to demonstrate a nonjudgemental attitude
  • Ability to work on own initiative under the supervision of a qualified practitioner
  • Ability to provide support and guidance to junior staff

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementNavajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jude Porter
Job title
Team Manager
Email address
[email protected]
Telephone number
01704 383179
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