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Job summary

Main area
Specialist Services
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 30 hours per week (Weekdays and some weekends required. One evening per week (to finish at 8pm))
Job ref
409-7155328
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Southport & Ormskirk Hospital
Town
Southport
Salary
£24,169 per annum, pro rata
Salary period
Yearly
Closing
13/07/2025 23:59
Interview date
25/07/2025

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Receptionist Radiology & Cardiorespiratory

NHS AfC: Band 2

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

We are looking to recruit  Receptionists within the Radiology and Cardiorespiratory team at Southport and Ormskirk District General Hospital. 

The post holder will be expected to be flexible and rotate across Southport and Ormskirk Hospital sites when needed and work across both the Radiology and Cardiorespiratory departments on both sites.

The post holder will be responsible for the registration of patients, booking patient appointments, general reception duties, and any other administration duties.

The learning and development opportunities are vast,  we consider the department to be an innovative and creative environment.

Main duties of the job

The post holder will provide clerical support to the Southport and Ormskirk Radiology & Cardiorespiratory Department.

The post holder will be required to work across both sites of the Radiology & Cardiorespiratory Department service where necessary.

This will also include reception duties at various locations, data input, record management, booking service users into the CRIS & Careflow Patient Administration Systems and assisting in the day to day running of 
the reception.

The post holder will deal pleasantly with clients, members of the public and staff 

We can offer you:
Excellent opportunities for professional development supported by our own programmers tailored to meet your needs.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

Please see job description for further details on duties and responsibilities

Please be aware that we may close a vacancy earlier than stated should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

Person specification

Education and Qualifictaions

Essential criteria
  • Educated to at least GCSE level or equivalent experience in Maths and English
  • Evidence of good written and verbal communication skills
  • ECDL or TLM equivalent experience of using Microsoft Office Software Packages

Knowledge/Experience

Essential criteria
  • Experience of dealing with the public, both face to face and on the telephone
  • Previous receptionist or administrative experience
Desirable criteria
  • Experience of working in the NHS or similar health care setting

Skills

Essential criteria
  • Typing and keyboard skills
  • Understanding of confidentiality
  • Good interpersonal skills including tact and diplomacy
  • Good Customer Service skills and ability to deal with service users in a professional and positive manner
  • Ability to prioritise own workload
  • Ability to act on own initiative and understand limitations of own role and knowledge
  • Flexibility, reliability, and punctuality
  • Ability to work in a sensitive, confidential, and nonjudgemental manner

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Ryan
Job title
Radiology Administration Manager
Email address
[email protected]
Telephone number
01704 704565
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