Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 25 hours per week
- Job ref
- 409-7964453
- Employer
- Mersey and West Lancashire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- St Helens Hospital
- Town
- St Helens
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 17/06/2026 23:59
Employer heading
Administrator - Therapy Services Seddon Suite
NHS AfC: Band 3
After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Job overview
Administration Assistant – Seddon Rehab Unit
Part time – 25 hrs
Permanent – Band 3 post
The Specialist Rehabilitation Unit at St Helens Hospital is part of the Cheshire and Merseyside Rehabilitation Network which provides tailored programmes of rehabilitation to patients who have experienced traumatic illness or injury. Our philosophy is to keep the patient at the heart of everything we do by setting shared goals to keep focus on their progress.
We are looking to recruit a driven and enthusiastic, suitably skilled part time administrator to be part of the Specialist Rehabilitation Therapy Team based within St Helens Hospital. The successful applicant will be part of a motivated, forward thinking multidisciplinary team, working directly with Physiotherapists, Occupational Therapists, Speech and Language Therapists, Dietitians and Rehabilitation Assistants. The role will also include working collaboratively with other professionals, agencies and local organisations.
The JD & PS are currently under AfC review and are subject to change.
Main duties of the job
The responsibilities of the post include:
· Coordination of outpatient therapy service
· Ordering and managing stock and equipment
· Accurate record keeping
· Completing referrals and forms ready for therapy colleagues
· Supporting therapy colleagues in providing timely interventions
The post holder will require good secretarial, clerical, communication and interpersonal skills to fulfil this exciting and diverse role.
The successful candidate for this post will be expected to ideally work over 5 days. Some flexibility can be offered but the hours must be completed within the core working hours of 8am-4pm, Monday to Friday.
A flexible approach to day-to-day tasks is essential in order to meet the demands of the service. Experience of NHS working or working in a hospital setting is highly desirable.
In return for your hard work and dedication, we can offer a welcoming and stimulating environment and a supportive team.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Detailed job description and main responsibilities
The post holder will work closely with the Therapy Team to ensure the delivery of a high quality service. This will require the utilisation of good secretarial, clerical, communication and interpersonal skills.
- delivers effective support by the management of information relating to patients receiving treatment from the Therapy service
- provides a consistent and efficient clerical support service to the Therapy Team and wider unit as appropriate
- demonstrates effective time management and workload prioritisation
Person specification
Qualifications
Essential criteria
- NVQ 3 in Business Administration or equivalent qualification and/or knowledge through formal training and experience
Experience
Essential criteria
- Excellent IT skills with knowledge and experience of Microsoft Office products
- Significant experience working in an office environment
Desirable criteria
- Previous NHS experience
Skills
Essential criteria
- Typing skills
- Audio-typing skills
- Knowledge of medical terminology
- Self-motivated and able to work with limited supervision
- Able to use own initiative and respond to new challenges
- Manage / prioritise own workload
- Excellent communication / interpersonal skills
- Ability to manage difficult / sensitive situations
- Ability to work as part of a team
- Ability to accurately maintain computerised and manual systems
- Time management skills
- Good understanding of Trust Internal policies as appropriate
Other
Essential criteria
- Able to work the hours and duties required by the post
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
- Comply with Trust policies and procedures
- Understanding of confidential nature of role and awareness of Data Protection Act
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jo Sim
- Job title
- Advanced Dietitian
- Email address
- [email protected]
- Telephone number
- 01744646185
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