Job summary
- Main area
- Estates and Hotel
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 408-24-123-B
- Employer
- Wirral University Teaching Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Arrowe Park Hospital
- Town
- Upton, Wirral
- Salary
- £17,112 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 09/05/2024 23:59
Employer heading
Apprentice Hotel Services Co-ordinator
Band 3
Apprenticeship Eligibility Criteria
Should this vacancy be recruited as an apprenticeship, the following criteria will apply:
UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.
To find out why you should apply for a role at Wirral University Teaching Hospital, please view our video and listen to what our staff say working at WUTH is really like: https://youtu.be/Z5oMaNXprn8
Job overview
** Previous applicants need not apply **
The Facilities Department are looking to recruit a number of hard working, enthusiastic individuals to join our Hotel Services Co-ordinator Team at Arrowe Park Hospital and Clatterbridge Hospital.
This vacancy is being advertised as an apprenticeship and as such the salary for the role if reflective of this. Those who currently hold and can evidence the desirable qualifications need not apply. Your application will not be shortlisted if you hold the desirable qualification(s).
Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust’s apprenticeship offer.
The role of Apprentice Hotel Services Co-ordinator is the daily supervision of Cleanliness Services staff and to ensure that excellent standards of cleanliness are monitored and maintained within our Trust to provide a clean and safe healthcare environment that meets our patient’s expectations in line with the National Standards of Healthcare Cleanliness 2021 and our Trusts Infection Prevention and Control guidelines.
Various 30 hour posts available at Arrowe Park Hospital and Clatterbridge Hospital.
Main duties of the job
To supervise the day to day operation of domestic duties checking time keeping, duties and standards.
Ensuring all staff have attended for duty and organising cover for any absences, adjusting rotas, documenting overtime.
Understanding and ensuring that all departmental policies and procedures are in place and practised i.e. Health & safety, Colour Coding, COSHH, Uniform etc.
Ensuring accidents/incidents are immediately reported and the correct documentation is completed.
Ensure completion of requisitions for reporting defects and constant monitoring to ensure repair.
Regular communication with wards/departments/Hotel Services Managers in order to maintain a fully functional service. Monitoring and auditing of cleanliness standards using Tendable and Micad auditing software
Responsible for stock control in area of supervision.
Training and on-going assessment of all new recruits together with the compliance of all relevant documentation.
Working for our organisation
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Detailed job description and main responsibilities
The successful candidates will be required to:
- have a flexible and adaptable approach to prioritise workload and manage time effectively
- have good literacy and numeracy skills
- be friendly and approachable
- have knowledge of governance and assurance requirements for cleaning within a healthcare setting
- have knowledge and understanding of the Credits for Cleaning (C4C) scoring system, elements and risk rating
- have knowledge and understanding of infection prevention and control practices within a healthcare environment
- have knowledge of COSHH regulations and colour coding for cleaning equipment
- have the ability to deliver staff training programmes
- have the ability to make decisions regarding service delivery and to effectively utilise staff and resources
- have financial awareness to level of authority
- have basic administration and computer skills
- demonstrate the core capabilities and behaviours of the role
- Cleaning experience is essential and training will be given to give the knowledge and skills to be a competent Supervisor. Uniform will be provided.
There will be a requirement to work Bank Holidays. Uniform will be provided.
Person specification
Qualifications, Specific Experience & Training
Essential criteria
- N.V.Q Level 3 in cleaning or equivalent.
Desirable criteria
- ILM Level 3 Introductory Certificate in first Line Management or equivalent.
Knowledge and Skills
Essential criteria
- The ability to communicate easily and confidently with all levels of personnel, subordinates, colleagues, patients and visitors.
- The ability to delegate, take control and diffuse any situations that may arise, in a professional manner with the knowledge of personnel to contact for assistance if required
- To understand and apply the techniques of manual handling.
- To know, understand and operate the appropriate procedure for domestic services i.e. National Cleaning Standards, COSHH, Health and Safety, Industrial Relations, Employee Training Environmental Issues, Fire Risks/Precautions and compliance with National Acts and regulations.
Personal Attributes
Essential criteria
- The ability to instruct and accept instruction and participate as a team member working alongside and together with subordinates if required.
- To process good organisation skills with the ability to prioritise workloads.
- Polite, friendly and welcoming manner when dealing with patients, visitors and colleagues.
- Able to maintain a professional approach when working under pressure.
- Able to conform to the trust’s policies and procedures i.e. smoking, drinking, timekeeping and uniform
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stephanie Jones
- Job title
- Facilities Manager- Business Support
- Email address
- [email protected]
- Telephone number
- 0151 604 7006
- Additional information
For further information please contact the Hotel Services department on 0151 604 7006
For further information on the apprenticeship programme please speak to a member of the Vocational Development Team on 0151 482 7981
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