Job summary
- Main area
- Workforce
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 350-TWSS7205379
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Hollins park
- Town
- Warrington
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 11/06/2025 23:59
- Interview date
- 19/06/2025
Employer heading
Workforce Officer
Band 5
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
This is an exciting opportunity for a motivated and ambitious individual with an operational understanding of ESR to join the Workforce Directorate at Mersey Care.
As a Workforce Information Officer, you will play a vital role in maintaining ESR , ensuring the accuracy and integrity of workforce data and producing essential reports. The postholder will support Workforce colleagues delivering invaluable support by providing data through running a range of reports in Business Intelligence (BI) and downloading into a format such as Excel that can be used by the wider team. Additionally, you will be highly numerate, detail-oriented, and have strong analytical skills alongside a strong working knowledge of data.
You will collaborate with various departments in the trust, to deliver high-quality workforce information that supports organisational goals.
The nature of this role means it can be a hybrid role working at home as well as spending sometime in the office.
Shortlisting Planned for: 12th June 2025
Interviews Planned for: 19th June 2025
Main duties of the job
If you currently work within the NHS in a similar role within Workforce or Business Intelligence utilising ESR, perhaps looking to progress or are seeking a new challenge then this role could be just what you are looking for. This is your chance to work in alongside Workforce colleagues as well as linking in with Business Intelligence teams.
Collaborate with the team to elevate workforce information provision, ensuring alignment with statutory requirements and organisational objectives. Dive into high-level, complex data analytics, to drive strategic decision-making, providing pivotal information that will contribute to the success of projects.
Key to production of high-level data, is the assurance that the information is accurate and analytical work is of the highest quality, which will form part of your role.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Please refer to the job description and person specification for more information about this role (attached to advert)
Person specification
Qualifications
Essential criteria
- Educated to Degree level in a relevant Maths, IT or HR subject – or equivalent experience
- ECDL or equivalent level of IT skills
- Evidence of continuing personal development
Desirable criteria
- Post Graduate study
Experience
Essential criteria
- Extensive experience in a data analyst role
- Experience of editing and creating reports
- Experience of using ESR
- Experience of collating and interpreting complex data for presentation.
- Experience of Oracle Discoverer Reporting
Desirable criteria
- Understanding of current national NHS issues
- Experience of working in the NHS
- Knowledge / experience of Project Management
Skills
Essential criteria
- Ability to produce reports to Board level standards
- Excellent analytical skills
- Excellent numerical skills
- Excellent knowledge of workforce information systems
- Excellent communication skills – both verbally and in writing
- Ability to work to tight deadlines with a flexible approach and a positive attitude.
- A high attention to detail with a solution focused attitude.
- Knowledge of NMDS requirements
- Demonstrate a commitment to respecting and displaying the Trust Values at all times
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Cathie Brocklehurst
- Job title
- Strategic Lead for Workforce Operations
- Email address
- [email protected]
- Additional information
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