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Job summary

Main area
Facilities and Support Services
Grade
Band 3
Contract
Fixed term: 12 months
Hours
Full time - 37.5 hours per week
Job ref
408-23-1440-C
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Wirral
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Security Officer

Band 3

Apprenticeship Eligibility Criteria 

Should this vacancy be recruited as an apprenticeship, the following criteria will apply:

UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.

Job overview

An opportunity has arisen to join the Estates,  Facilities and Support Services  Directorate as a security officer within the Security Department. The role provides a security service to both the Arrowe Park and Clatterbridge Hospital sites within the Wirral University Teaching Hospital, NHS Foundation Trust.

Applicants will be required to provide a flexible, high quality service extending care and consideration to patients, staff and visitors as well as responding and managing challenging situations that will require prompt and appropriate action in a courteous and helpful manner

NOTE:  PREVIOUS APPLICANTS  NEED  NOT APPLY

 

Main duties of the job

The post forms part of an in-house service providing security for the Trust. The primary role will be to maintain a visible and effective high profile presence to ensure the safety of patients, visitors and staff, as well as the protection of property across both hospital sites. 

The post holder will also need to ensure that car parks on the hospital grounds are operational and used effectively and correctly by visitors and staff. The successful applicant will need to ensure all relevant incidents that involve aggression or violence; loss of equipment, damage to property etc. are reported immediately on the respective incident forms and forwarded for the attention of the Security Manager.

The post holder must hold a full current clean driving licence and have previous knowledge of conflict resolution within a healthcare environment. Full training in Physical Intervention within the clinical setting will be provided

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

 

Detailed job description and main responsibilities

Please see Job overview & attached Job description for further information about the Security Officer position available with WUTH.

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • Security experience within the healthcare environment
  • Previous Security experience
  • Willingness to undergo ‘on the job’ training and attend specialist courses, as necessary. This will include Control & Restraint/physical intervention training
Desirable criteria
  • Experience of working with the public in a customer facing role
  • Experience in Physical intervention / control and restraint

Knowledge and Skills

Essential criteria
  • The ability to communicate easily and confidently with all levels of personnel, colleagues, patients, and visitors
  • Knowledge and understanding of patient confidentiality and the ability to deal with sensitive issues
  • Understand and operate the appropriate procedures for Security Services
  • To understand and apply techniques of conflict management.
  • Understanding of basic Law & Legislation in relation to Security
Desirable criteria
  • Understanding of Information Governance and Confidentiality
  • Understanding of equality and diversity issues and how this affects patients, visitors, and staff
  • Training on Data Protection

Personal Attributes

Essential criteria
  • Good organisational skills and ability to prioritise your own workload
  • Polite, friendly, and welcoming manner when dealing with patients, visitors and colleagues
  • The ability to always maintain a professional approach especially in difficult situations
  • Able to work under pressure

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveNavajo - Merseyside and CheshireDisability confident employerNHS Rainbow badgeArmed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joe McLaughlin
Job title
Security Manager ASMS
Email address
[email protected]
Telephone number
01516047473
Additional information

Joe McLaughlin, Security Manager ASMS Ext 2601

Lynn Atherton, Assistant to the Security Manager ext. 2200

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