Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Continuing Health Care
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday, 9:00 to 17:00)
Job ref
110-AC238-0925
Employer
Cwm Taf Morgannwg University Health Board
Employer type
NHS
Site
Ynysmeurig House
Town
Abercynon
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
10/09/2025 23:59

Employer heading

Cwm Taf Morgannwg University Health Board logo

Finance & Clerical Support Officer for CHC / NHS FNC

Band 3

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

Cwm Taf Morgannwg University Health Board – Join CTM

Home - Cwm Taf Morgannwg University Health Board

 

Job overview

Cwm Taf Morgannwg University Health Board are offering an exciting and challenging opportunity to work as a  Finance & Clerical Support Officer for Continuing Health Care (CHC) / NHS Funded Nursing Care (FNC).

The post holder will support the Nursing Team and the CHC/FNC Admin Coordinator in the day to day running of the service.

The Nursing Team ensure that all individuals in receipt of CHC and NHS FNC are assessed in line with Welsh Government guidance and continue to have their health care needs met in the appropriate setting.

English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

  • To validate and process invoices for payment, identify queries and contact Providers and/or Care Coordinators to resolve.
  • To provide quality administrative and secretarial support to the Nursing Team making full use of available technology.
  • Administer Panel Meetings using Excel
  • Input accurate data into database
  • Draft standard letters and distribute accordingly
  • Manage generic Email Inboxes
  • Administer Retrospective Review Process
  • Learn office procedures for Invoices, Unit Panel, NHS FNC New Admissions, Assessments, Contracts etc.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This means Speaking & Listening at Level 3 (equivalent to CEFR B2). We don’t need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see the ‘Croeso Candidate’ booklet below.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

PLEASE NOTE, THIS POST IS OFFICE-BASED IN YNYSMEURIG HOUSE, MONDAY TO FRIDAY, FROM 09:00 - 17:00. 

Person specification

Qualifications / Knowledge

Essential criteria
  • NVQ Level 3 or possess equivalent skills, knowledge and experience
  • Fully conversant with all Microsoft Office software
  • Knowledge of administrative and office procedures and systems
  • Knowledge of validating, processing invoices for payment and identifying errors
  • Knowledge of processing invoices for payment and dealing with invoice queries
Desirable criteria
  • Knowledge and understanding of working with guidelines, policies and procedures
  • Knowledge and understanding of Continuing Health Care and NHS Funded Nursing Care

Experience

Essential criteria
  • Knowledge of office practices and able to establish new processes
  • Excellent communication and customer care skills and a good telephone manner

Employer certification / accreditation badges

Age positiveDisability confident leaderStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddAccredited Living Wage EmployerWelsh logo for Armed Force Bronze Award for Cym Taf UHBAccredited Living Wage EmployerCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Breen
Job title
CHC / NHS FNC ADMIN CO-ORDINATOR
Email address
[email protected]
Telephone number
01433 744834
Additional information

Sharon Irwin 01656 753789

Apply online nowAlert me to similar vacancies