Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (9-5 or 8-4)
- Job ref
- 110-AC162-0625
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- HMP Parc
- Town
- Bridgend
- Salary
- £23,970 per annum
- Salary period
- Yearly
- Closing
- 30/06/2025 23:59
Employer heading
Administrator
Band 2
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The post holder will work in a Prison environment that provides healthcare services for offenders, whom are either on remand, awaiting court dates, or have been sentenced. This involves being the subject of searching and security procedures, responsibility for keys and working is restrictive, locked environment.
They will be based within HMP & YOI Parc, additional security measures will be required in line with Ministry of Justice policies, and they will provide a comprehensive administrative service for the Health and Wellbeing Team. This will support the co-ordination, provision and delivery of an effective high quality health & wellbeing service to the prisoners and children at HMP & YOI Parc.
The post holder will need to be alert to emergency security procedures.
Main duties of the job
· To co-ordinate clinics within clinical system (SystemOne) to include creation and population of clinics where appropriate in line with local policies in relation to timescales.
· To support patient attendance at clinics, by ensuring that all appointments are known to patients, via utilisation of the CMS IT system.
· Ensure all prisoner requests via CMS are actioned.
· Review and action all tasks on SystemOne.
· Support the management of complaints in line with the All Wales NHS Complaints Procedure.
· Liaise with administrative staff based at the Health Board and other organisations as required.
· Organise clinic letters to a set standard and prepare letters for internal and external posting from departmental staff.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Qualifications
Essential criteria
- Educated to GCSE standard
Experience
Essential criteria
- Experience of working with computers in admin office
Desirable criteria
- Experience of working in healthcare setting
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are not necessary
Documents to download
Further details / informal visits contact
- Name
- Nicola Horn
- Job title
- Practice Manager
- Email address
- [email protected]
- Telephone number
- 01656 300241
- Additional information
The prison environment is very unique, it can be fast-paced and challenging. A certain degree of resilience is required and with this in mind, any interested candidates are encouraged to make arrangements for a Site Visit prior to applying. Site Visits can be arranged by contacting the Practice Manager at [email protected]
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