Job overview

We are looking for an enthusiastic, self-motivated and flexible Healthcare Science Assistant to support the delivery of a high standard of service for our patients within our Respiratory and sleep diagnostic unit In Princess of Wales Hospital. 

You will be supporting the patients journey from booking, helping during the diagnostic process and outcoming on completion. You will need to have previous experience of dealing with the public  in a healthcare environment, a working knowledge of WPAS , excellent communication skills, the ability to prioritise own workload and interpersonal skills to  work as part of a team within a busy environment.

English and/or Welsh speakers are equally welcome to apply
 

Main duties of the job

Provide the administrative function and support to the clinical physiology team.

Contacting and booking patients. Insuring all the available slots are filled to maximise efficiency.

Supporting the patient’s attendance in the department including meet and greeting patients, explaining the test procedures, providing help and support to the patients and physiology team as necessary during the procedure.

Ensuring the patients journey runs smoothly and efficiently through the unit.

Outcoming and explaining next steps.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.