Job summary
- Main area
- Housekeeping Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mornings and afternoons over a 7 day period)
- Job ref
- 110-EA080-0525
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Princess of Wales Hospital
- Town
- Bridgend
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 26/05/2025 23:59
Employer heading

Hotel Services Supervisor
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The Hotel Services supervisor will provide service guidance and support to staff responsible for service delivery, quality and monitoring and improving efficiency within the Hotel Services departments and at ward and department level at a community hospital and healthcare setting.
The post holder will operate as a supervisor at Princess of Wales Hospital where specified for specific services namely.
Housekeeping Services ensuring that services are delivered to agreed specification, resources are adequate and available, staffing levels are maintained.
Main duties of the job
This will include:
- As a supervisor working on a rota to lead teams of staff in service delivery operations namely; , Housekeeping Services, as directed by the Facilities Management, ensuring the successful completion of work tasks to agreed specification standards of performance and quality.
- Responsible for the day to day supervision of Hotel Services staff under
their control. - Ensuring the safe and efficient management of all services in accordance with legislation, policy and procedures and maintaining compliance, e.g. food safety policies, NHS National Standards of Cleanliness, hospital waste including, domestic, clinical and confidential waste is collected/disposed of in line with the current legal regulations.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
The post holder will manage housekeeping department throughout shift to include:
Allocation of work, annual leave, rotas and sickness management.
Supervise and manage approx. 60 staff on shift.
Training and development of staff.
Monitoring of standards.
Person specification
Education
Essential criteria
- Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification
Experience
Essential criteria
- Experience in hotel services or similar experience at service supervisor/charge hand level
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Claire Lodwick
- Job title
- Facilities Team Leader
- Email address
- [email protected]
- Telephone number
- 01656 752443
- Additional information
Robert Bennetta
01656 752345
List jobs with Cwm Taf Morgannwg University Health Board in Support Services or all sectors