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Job summary

Main area
Paediatric Psychology
Grade
Band 3
Contract
Permanent
Hours
Part time - 15 hours per week
Job ref
110-AC277-1025
Employer
Cwm Taf Morgannwg University Health Board
Employer type
NHS
Site
Childrens Centre POW
Town
Bridgend
Salary
£25,313 - £26,999 per annum pro rata
Salary period
Yearly
Closing
08/10/2025 23:59

Employer heading

Cwm Taf Morgannwg University Health Board logo

Administration Assistant

Band 3

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

Cwm Taf Morgannwg University Health Board – Join CTM

Home - Cwm Taf Morgannwg University Health Board

 

Job overview

An exciting opportunity has arisen within Cwm Taf Morgannwg Paediatric Psychology Services.

The role is part time (15 hrs per week)

The Administrative Assistant will provide effective administrative service to support the efficient running of the Paediatric Psychology service.  As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements.

 

The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.

 

The post holder will be expected to plan and prioritise own work load escalating any issues to the Clinical Lead.

Main duties of the job

The post holder will be responsible for providing an efficient and  high standard of Administration support to the Paediatric Psychology Service.

The post holder will handle  confidential and sometimes  contentious and sensitive information and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.

The post holder is expected to work flexibly to support the service.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•            We listen, learn, and improve

•            We treat everyone with respect

•            We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

 

 

Person specification

Qualifications

Essential criteria
  • RSA/OCR Stage III or equivalent in word processing.
  • Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.
  • ECDL or equivalent experience.
  • Good standard of education.
Desirable criteria
  • Knowledge of medical terminology.

Experience

Essential criteria
  • Experience of working in an office environment.
  • Experience of working as part of a team.
Desirable criteria
  • Previous NHS experience.
  • Previous Medical Secretary experience

Skills

Essential criteria
  • Ability to communicate with staff at all levels
  • Excellent organisational skills.
  • Excellent telephone manner.
Desirable criteria
  • Welsh language speaking/listening skills at Level 3 or above

PERSONAL QUALITIES

Essential criteria
  • Ability to work on own initiative and as part of a team.
  • Adaptable to change.
  • Organised and methodical.
  • Flexibility in hours.
  • Reliable.
  • Requirement for sitting and standing for a substantial part of the working day, to undertake the duties required.
  • Light physical duties e.g. lifting and moving case notes (with trolley).

Employer certification / accreditation badges

Age positiveDisability confident leaderStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddAccredited Living Wage EmployerWelsh logo for Armed Force Bronze Award for Cym Taf UHBAccredited Living Wage EmployerCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Bethan Phillips
Job title
Servive Lead for Paediatric Psychology
Email address
[email protected]
Telephone number
01685 753643
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