Job summary
- Main area
- Prison In-Reach and Forensic
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC265-0925
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Cefn Yr Afon Rehabilitation Unit
- Town
- Bridgend
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 29/09/2025 23:59
Employer heading
Team Secretary - Prison In-Reach & Forensic
Band 3
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
The postholder will play a key role in ensuring the smooth and efficient operation of the clinical team in supporting the Prison In-Reach and Forensic Team.
The role involves delivering a wide range of secretarial and administrative services to support day-to-day operational needs, contributing to a cohesive, whole-team approach aimed at enhancing patient care and service delivery.
Main duties of the job
The post holder will provide dedicated secretarial support to the Consultant Forensic Psychiatrist and other medical doctors within the team, as well as general administrative support to other team members, including two Community Psychiatric Nurses (CPNs) and two Custody Practitioners.
This unique and fast-paced role will cover the following service areas:
HMP Parc In-reach, Community Forensic, and Forensic referral and opinion.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
- Use in-depth knowledge of a range of secretarial procedures to support the Consultant Psychiatrist and clinical team
- Maintain the Consultant's diary
- Communicate with all disciplines within the team and across the Directorate, as well as clients, carers, GPs, pharmacies and other agencies involved in client care
- Undertake and assist in regular data accuracy checks and data cleansing
- Undertake routine audio and copy typing duties
- Ensure client booking systems are well managed and maintained
Person specification
Qualifications
Essential criteria
- 3 GCSEs or equivalent
- NVQIII Business Administration or willingness to work towards
- RSAII Typing or equivalent relevant experience
- ECDL or equivalent
- Ability to transfer IT skills to new applications
Desirable criteria
- Knowledge of medical terminology
- Knowledge of Myrddin, WCCIS, FACE and NWIS IT systems
Experience
Essential criteria
- Previous all-round office experience
- Experience of using databases
- Experience of establishing new systems of work
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
Desirable criteria
- Previously worked in the NHS or similar environment
Aptitude & Abilities
Essential criteria
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
- Non-judgemental
- Sensitive to the issues faced by clients with substance misuse problems
- Flexible in approach to work and duties to meet the needs of the service
Desirable criteria
- Welsh language speaking/listening skills at Level 3 or above
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Lauren Pontin
- Job title
- Service Support Manager - Community Mental Health
- Email address
- [email protected]
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