Job overview

Join our dedicated Paediatric Team and make a real difference to children, young people, and their families. We are looking for a compassionate and motivated Healthcare Support Worker to support the delivery of high‑quality care on our busy Children’s Ward.

In this role, you will work under the direction of the Ward Manager or Nurse in Charge, always upholding the Code of Conduct for Healthcare Support Workers in Wales (WG 2011) and the All Wales Guidelines for Delegation (NLIAH 2010). You will play a key part in supporting Registered Nurses, contributing to safe, effective care within the ward, clinics, and other settings as required.

You will work closely with the nursing and multidisciplinary team, helping to create a positive, child‑centred environment. At times, you will be expected to work without direct supervision, using your skills and initiative to ensure excellent standards of care are maintained.

If you are caring, reliable, and passionate about supporting children and families, we’d love to hear from you. Bring your enthusiasm and commitment—be part of a team where every day truly counts.

Main duties of the job

• Maintain a high standard of care, adhering always to Cwm Taf Morgannwg UHB’s policies, guidelines and procedures, and may be required on proposed changes to procedures and working practices.
• Accurately record temperature, pulse, respiratory rate, blood pressure, peak flow, height, weight, head circumference and oxygen saturation as required and be aware of normal and abnormal values, reporting to the Registrant/Medical Practitioner any changes or abnormal values.
• Following competence-based training; the post holder will undertake clinical tasks such as recording of vital signs.
• Ensuring that the needs of the child are paramount and to be aware of and adhere to Policies and Guidelines in relation to the Safeguarding of Children.
• Use effective communication skills, both written and verbal, when communicating with parents, carers and all members of the multi-disciplinary team including Registered Nurses, Physiotherapists, Occupational Therapists, Dieticians and Medical Staff, where there may be barriers to understanding e.g. hard of hearing, learning disability, English not the first language
• Adhere to the Health Board’s Information Governance Policy.
• Utilise electronic patient information systems e.g. Myrddin, paper based records to update patient information and record observations and assessments.
• Occasionally participate in collecting appropriate data and statistics required for local audit and surveys.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.