Job overview

The ward clerk will provide an efficient clerical service to support the smooth running of day-to-day operational issues within the ward environment.  The ward clerk will work as part of a busy team providing professional reception duties and clerical support to the Mental Health Ward/s and be expected to liaise in a professional manner with patients, visitors, colleagues, and other agencies and undertake a wide spectrum of duties within the confines of the role. As the ward clerk the broad spectrum of the role will encompass general office duties, clerical duties, reception and telephone duties. 

Main duties of the job

·        The ward clerk will need to liaise in a professional manner with patients, visitors, colleagues within the Mental Health Directorate as well as across the Health Board and other involved in-patient care and undertake a range of duties within the spectrum of the role.

·        The emphasis within the Mental Health Directorate will be on team working, sharing of knowledge and experience for the overall benefit of the organisation.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.