Job summary
- Main area
- Clinical Haematology
- Grade
- Band 5
- Contract
- Fixed term: 12 months (12 months from start date due to service need)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC098-0525
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Royal Glamorgan Hospital
- Town
- Llantrisant
- Salary
- £30,420 - £37,030 Per annum
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Administration Support Manager
Band 5
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
An exciting opportunity has arisen for a highly motivated, enthusiastic and proactive Administravtive Support Manager to join the Pathology service. In this role, you will provide efficient and effective leadership and support to the Clinical Haematology and Microbiology administrative team.
This post is fixed term for 12 months due to service need with a base in Royal Glamorgan Hospital.
Main duties of the job
In support of the Directorate Management Team, supervise the administrative management of junior medical staff, ensuring appropriate levels of cover are in place.
Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.
Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed.
Provide the day to day operational lead with regards to the ongoing delivery of NHS Wales Performance Framework targets monitoring and reporting activity and waiting list information (capacity and demand) on a weekly basis, reviewing and validating data to ensure its accuracy.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person specification
Qualifications
Essential criteria
- Educated to Degree level in relevant subject or equivalent level of skills, knowledge and/or experience of working at this level.
- Knowledge of administrative procedures and organisational policies.
- Experience of previous management or supervision of staff.
- Excellent organisational and prioritisation skills.
- Effective written communication skills.
- Able to analyse complex information and present it in an accessible format, highlighting key issues.
Desirable criteria
- Knowledge of NHS Wales Performance Framework targets.
- Previous experience of dealing with medical staff including managing medical rotas.
- Evidence of managing small scale projects.
Aptitude
Essential criteria
- Ability to work as part of a multi-disciplinary team participating in highly complex decisions.
- Ability to problem solve quickly and apply lateral thinking.
Desirable criteria
- Ability to speak Welsh.
- Management qualification
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Tammy Payne
- Job title
- Service Manager
- Email address
- [email protected]
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