Job summary
- Main area
- Operational Services Lead
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-PST039-0725
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Royal Glamorgan Hospital
- Town
- Llantrisant
- Salary
- £63,150 - £73,379 Per annum
- Salary period
- Yearly
- Closing
- 15/07/2025 23:59
Employer heading
Pharmacy Service Manager
Band 8b
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
You will possess the necessary passion, energy, and credibility to lead, support and develop Pharmacy Services and our people, delivering high-quality care for our patients.
You will set and encourage the achievement of standards of excellence in operational practice and lead the promotion of an open and accountable culture that enables high standards of service and quality improvement and organisational learning through collaborating across the Health Board. You will do this by promoting and role modelling the Health Board values and behaviours through strong, compassionate leadership and engagement.
Main duties of the job
The Pharmacy Services Manager is responsible for operational and performance management, service quality and planning, resource use and modernisation in the Pharmacy Clinical Service Group. As such they are responsible, along with the Director and Senior pharmacy colleagues for the leadership, direction and financial control of services in the Clinical Service Group, contributing to and ensuring the delivery of strategic and operational service objectives set by the Board and the Health Board Executives.
The Pharmacy Services Manager has responsibility for the Clinical Service Group management teams. This will include the management of staff involving recruitment, appraisal, CPD and performance. They will also be responsible for the line management of all services/departments within the Clinical Service Group.
Together with the Director and the senior pharmacy team, they will foster a culture which engages all staff in the development and delivery of the services.
Please see attached full Job Description for further information.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Knowledge/Experience
Essential criteria
- Educated to Master’s Degree Level or equivalent qualification, knowledge, skills and/or experience
- In depth professional knowledge in staff management, performance management and financial management
- Understanding of NHS policy and practice
- Detailed knowledge of performance management processes associated medical and other professional staff
- Detailed knowledge of funding mechanisms and financial flows within the NHS.
- Knowledge of Pharmacy Services
- Track record of achievement at senior management level
- Evidence of significant experience in line management of staff
- Significant experience of financial management, budget setting, monitoring and determining corrective action in the NHS
- Proven success of managing highly complex organisational change whilst also developing and maintaining high quality standards of care
- Experience of successful project management
- Experience of managing performance and ensuring targets and performance indicators are met
Desirable criteria
- Experience at a senior level in pharmacy or other relevant service
Personal Qualities
Essential criteria
- High level of personal integrity
- Self-motivated, innovative and proactive
- Good team player with well-developed interpersonal skills
- Flexible and adaptable
- Committed to developing self and team members
- Enthusiastic, proactive and innovative
- Show resilience, stamina and reliability under sustained pressure
Circumstances
Essential criteria
- Ability to travel throughout the UHB locality in a timely manner
- Able to work hours flexibly
Aptitude, Ability and Skills
Essential criteria
- Evidence of report writing skills, service planning and presentation skills
- Ability to demonstrate high level leadership skill in a highly complex, politically sensitive and changing environment
- Skills in analysing complex and highly specialised information from various sources
- Ability to plan strategically in the medium and longer term for change and service improvement
- Ability to establish partnership working with stakeholders – internal and external to the UHB
- Excellent verbal and written skills
- Excellent presentational and influencing skills to engage clinicians and colleagues and ability to establish credibility quickly
- Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities
- Full range of IT skills
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are not necessary
Documents to download
Further details / informal visits contact
- Name
- Kathryn Howard
- Job title
- Head of Pharmacy / Pennaeth Fferylliaeth
- Email address
- [email protected]
- Telephone number
- 01443 443147
- Additional information
-
Hannah Wilton
Director of Medicines Management and Chief Pharmacist
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